Supervisor, Home Child Care

Region of Waterloo, Department of Community Services (CSD)based in Waterloo, ON is inviting applications from suitable candidates for the position of Supervisor, Home Child Care. The Region of Waterloo’s Department of Community Services (CSD) is committed to fostering community well-being and development. The department plays a crucial role in creating an inclusive and supportive community environment. The Waterloo-based CSD reflects the Region’s dedication to enhancing residents’ quality of life and promoting a sense of belonging and resilience. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: Region of Waterloo
Department: Community Services (CSD)
Division: Children’s Services
Position: Supervisor, Home Child Care
No of Vacancies: 1
Salary: $84,903.00 – $106,124.20 Annually
Employment Type: Permanent Full Time
Job Category: Community Services
Location: 99 Regina St S, Waterloo, ON N2J 4V3, Canada
Job location: 99 Regina Street S
Hours of Work: 35
Union: Management/Management Support (Non Union)
Grade: 6
Requisition ID/Job ID: J0224-0359

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have a university Degree in Early Childhood Education or equivalent field
Experience: Candidates should have progressively responsible experience in a licensed child care setting or community services field

Other Requirements:

The candidates should possess knowledge of the developmental and educational needs of children, understanding of children with special needs, and up-to-date knowledge of diagnostic screening tools, research methods, current research, and best practices related to high-quality standards for early learning and child care, as well as administrative policies and procedures
The candidates must meet and maintain requirements detailed in the Child Care & Early Years Act. If hired with an Early Childhood Education diploma/degree, they must be registered and in good standing with the College of Early Childhood Educators of Ontario
The candidates should have knowledge of and the ability to comply with policies, procedures, and related legislation
The candidates should possess analytical, organizational, problem-solving, and continuous improvement skills to interpret and apply relevant legislation, policies, and procedures, manage competing demands, audit case record notes and new caregiver files, make decisions regarding the quality of service, child safety, child abuse/neglect, develop training/orientation programs and resources, and set program goals and directions with the Manager
The candidates should demonstrate leadership, human relations, facilitation, team-building, and presentation skills to supervise, train, motivate, develop, and support staff, promote services, develop and maintain relationships with internal and external stakeholders, respond to inquiries and complaints using tact and diplomacy, support clients in crisis, conduct presentations and information sessions, develop and facilitate training, and participate as effective team members
The candidates should have the ability to read, interpret, synthesize, and explain legislation, policies, procedures, contracts, regulations, and collective agreements. They should also be able to write and edit correspondence, newsletters, program resources, training materials, surveys, and draft policies
The candidates should have computer skills using software such as Microsoft Office, program-specific databases, and project management systems
The candidates must provide proof of and maintain a record of immunizations, including a TB test, as recommended by the local Medical Officer of Health
The candidates must complete and maintain valid certification in standard first aid (including infant and child CPR)
The candidates must provide a vulnerable sector Police Records Check, prepared no earlier than six months before hire, and every five years thereafter, and complete an annual “Offense Declaration.”
The candidates should have the ability to participate in an official standby/on-call rotation to respond to legislated or time-sensitive demands beyond regularly scheduled work hours
The candidates should have the ability to travel within and outside Waterloo Region
The candidates should be able to implement and monitor compliance with the Departmental vision and philosophy for integrated customer service delivery within the division, across divisions, across departments, and within the broader community
The candidates should be able to support and demonstrate the Region’s value

Responsibilities:

The candidates should be able to oversee the delivery and administration of the Region’s licensed Home Child Care Program and participate in the development of the program
The candidates should be able to supervise a team of Home Child Care Consultants
The candidates should be able to provide guidance and expertise to ensure quality childcare services and program compliance with legislation and policies
The candidates should be able to oversee contracted caregivers and agreement contracts with caregivers and clients
The candidates should be able to supervise Home Child Care Consultants, Program Assistants, and student placements
The candidates should be able to coordinate daily case management program activities and ensure client needs are met through appropriate and timely referrals
The candidates should be able to consult with staff on program policies, legislation, invoicing processes, caseload, and resources. They should also be able to formulate case plans and solutions for cases and monitor caseload and compliance through file audits and review of monthly statistics, recommending adjustments as needed
The candidates should be able to authorize purchase of service agreements for new caregivers and administer wage enhancement subsidy for caregivers
The candidates should be able to oversee the caregiver payment process, ensuring payments are accurate based on attendance records, and investigate payment issues. They should also follow up with families regarding delinquent payments, options, and contract terms
The candidates should be able to develop and deliver caregiver and community educational training programs
The candidates should be able to liaise with community partners and the Home Child Care Association of Ontario to coordinate annual conferences
The candidates should be able to develop and administer a caregiver service recognition program
The candidates should be able to supervise the use and maintenance of information in the childcare registration and wait list system, troubleshoot system issues, provide access, and run reports. They should also supervise the intake and processing of new clients and other related administrative activities
The candidates should be able to develop and implement marketing strategies to recruit new caregivers and raise public awareness of the program
The candidates should be able to identify staff training needs and develop opportunities for skill development, arrange for training events, and design and support individual learning plans
The candidates should be able to supervise developmental screening of children and facilitate referrals to community agencies for formal assessments, and coordinate specialized services for children with special needs and authorize placements for the same
The candidates should be able to develop, recommend, and maintain policies and procedures to ensure program compliance
The candidates should be able to respond to inquiries, resolve complaints, and explain legislation/policies to parents, caregivers, and the public
The candidates should be able to document and report child abuse to Child & Family Services, evaluate incidents, document and report serious occurrences to the Ministry as required by legislation
The candidates should be able to analyze the maintenance and tracking of program and service enrollment statistics
The candidates should be able to assist the Manager in budget forecasting and implementation, control petty cash, authorize staff purchasing statements, and approve caregiver payments
The candidates should be able to investigate and resolve billing discrepancies with Finance and caregivers
The candidates should be able to consult with other departmental staff regarding clients, consult with Legal Services regarding contracts and child injuries, and consult with Public Health regarding communicable disease control
The candidates should be able to collaborate with Ministry staff and other home childcare agencies and childcare programs. They should also consult with boards of education and community agencies for referrals, contact community groups to arrange speakers and exchange information, and maintain relationships with service clubs, community groups, childcare programs, and school boards to market the program
The candidates should be able to back up the Manager and other supervisors in their absence
The candidates should be able to perform related duties as required

Benefits:

The candidate will get health and wellness benefits, including access to fitness facilities
The candidate will get family-focused benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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