Account maintenance technician
City of Edmonton’s Assessment and Taxation Department is inviting applications from suitable candidates for the position of Account maintenance technician. City of Edmonton’s Assessment and Taxation Department handles property assessments and property tax services. It provides accurate property valuations based on market trends and provincial guidelines. The department ensures fairness in the distribution of tax responsibilities. It supports residents and businesses with assessment notices, appeals, and billing inquiries. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: City of Edmonton
Department: Assessment and Taxation
Position: Account maintenance technician
No of Vacancies: 1
Salary: $25.172 – $31.257 hourly
Employment Type: Temporary/Full time
Union:Â CSU 52
Talent Acquisition Consultant:Â RD/MZ
Location: Edmonton, AB
Shift: 33.75 hours per week, Monday – Friday
Requisition ID: 51607
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be able to work efficiently with a high level of accuracy under tight timelines
- The candidates should have a demonstrated ability to achieve results in a respectful, inclusive, and service-minded manner
- The candidates should have strong interpersonal skills and the ability to work effectively within a team
- The candidates should have customer service experience and the ability to respond to inquiries (both verbal and written) in a professional and respectful manner
Other Requirements:
- The candidates should be familiar with land titles documents and have the ability to read maps, registered plans and working knowledge of Taxation, Assessment and Collection System (TACS), POSSE, and Alberta Land Titles
- The candidates should have excellent data entry and computer skills using various applications, including Google and be well-organized and possess strong multitasking skills with the ability to use good judgment in managing and prioritizing a large workload
- The candidates should have accurate data entry skills and proficiency with various computer applications
- The candidates should embrace the Cultural Commitments of Safe, Helpful, Accountable, Integrated, and Excellent and foster an environment that encourages others to do the same
Responsibilities:
- The candidates should be able to input information in the assessment and taxation database related to ownership and account statuses and verify Land Titles interface updates, monitor and resolve land title messages, enter title rejections, and correct errors
- The candidates should be able to review data entry of peers and track workload on Google sheets and research and create accounts and account relationships for properties affected by subdivision, road, condominium, or consolidation plans
- The candidates should be able to create and update non-titled property accounts and process and distribute mail for the Branch; research and redirect mail returned by Canada Post and update information on tax accounts
- The candidates should be able to input school support forms from new property owners and record declarations and review processes, maintain procedure manuals, and identify opportunities for improvement
- The candidates should be able to scan documents, file, and maintain source documents according to approved retention schedules and respond to inquiries related to tax accounts from property owners, law firms, 311, the Edmonton Service Centre, and other operational areas and City Departments
- The candidates should be able to conduct research, resolve and respond to inquiries and issues related to ownership, school support, and mailing address changes and liaise with manufactured park owners regarding ownership updates and respond to customer inquiries relating to manufactured home properties and collaborate with other operational areas to resolve issues related to property tax account information and perform other related duties
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!