Business information analyst
City of Calgary’s Emergency Management and Community Safety Department is inviting applications from suitable candidates for the position of Business information analyst. City of Calgary’s Emergency Management and Community Safety Department focuses on disaster preparedness, response, and risk mitigation. It provides emergency planning, public safety coordination, and disaster recovery support. It enhances crisis management and resilience. The department ensures real-time emergency response and proactive risk reduction. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Executive housekeeper
Job Description:
Employer Name: City of Calgary
Department: Emergency Management and Community Safety
Position: Business information analyst
No of Vacancies: 3
Salary: $42.62 – $56.97 hourly
Employment Type: Regular/Full Time
Union: CUPE Local 38
Location: Calgary, AB, Canada
Hours of work: Standard 35 hour work week
Days of Work: This position works a 5 day work week with 1 day off in a 3 week cycle
Job ID: 311382
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have a completed 2-year diploma in Business Administration, Analytics, Information Management and Reporting
Experience: Candidates should have at least 5 years of experience in areas such as data analytics, database mining, data visualization, research, report writing, communications, or project management
Physical Requirements:
- The candidates should have the ability to create and maintain positive and sustainable working relationships
Other Requirements:
- The candidates should have a degree in Business Administration, Analytics, Information Management, or a related discipline, with at least 3 years of related experience in areas such as data analytics, database mining, data visualization, research, report writing, communications, or project management
- The candidates should have intermediate skills with Microsoft Office (Word, Outlook, Excel) and relevant experience or certifications
- The candidates should possess strong communication skills, the ability to work independently to make decisions and resolve issues, and the ability to handle sensitive information
Responsibilities:
- The candidates should be able to act as a Subject Matter Expert (SME) on the processes and systems associated with the 311 intake and associated service delivery functions that support EMCS
- The candidates should be able to identify requirements for new or enhanced intake or service delivery processes and work with 311 and EMCS to design, develop, and test the new service request or service delivery workflows
- The candidates should be able to monitor the compliance of 311 agents and EMCS staff to system workflows and provide feedback to update their records to improve data quality and service delivery standards
- The candidates should be able to work with Learning and Development staff to create training materials for new processes and procedures
- The candidates should be able to provide business analysis and subject matter expert input to support the implementation of new systems, processes, or strategic initiatives
- The candidates should be able to mine data and develop reports to provide insights on business performance and trends, analyze information collected, and make recommendations to improve efficiency and effectiveness
- The candidates should be able to collect and publish information to citizens through open data platforms
- The candidates should be able to deliver presentations to EMCS operational leaders and front-line service teams
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!