Client service representative

Canadian Imperial Bank of Commerce (CIBC) based in Vancouver, BC is inviting applications from suitable candidates for the position of Client service representative. Canadian Imperial Bank of Commerce (CIBC) is a major financial institution. The bank serves both individual and business clients, focusing on long-term relationships. Its strategic operations enhance customer experiences and drive growth in the financial sector. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Program assistant II

Job Description:

Employer Name: Canadian Imperial Bank of Commerce (CIBC)
Position: Client service representative
No of Vacancies: 3
Salary: Salary is not mentioned, $16.00 – $20.00 hourly estimated salary
Employment Type: Full time
Location: Vancouver, BC, CA
Job ID: 2502573

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

  • The candidates should value trust, teamwork, and accountability, bringing their real selves to work and living those values

Other Requirements:

  • The candidates should put clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
  • The candidates should be goal-oriented, motivated by accomplishing goals and delivering their best to make a difference
  • The candidates should be passionate about people, finding meaning in relationships and surrounding themselves with a diverse network of partners. They connect with others through respect and authenticity
  • The candidates should love to learn, with a strong sense of curiosity and a passion for growing their knowledge
  • The candidates should engage with both heart and mind, caring about people and respecting different perspectives, while listening to and learning from the experiences of others

Responsibilities:

  • The candidates should be able to help clients manage their accounts and products while focusing on delivering a meaningful and positive client experience
  • The candidates should be able to connect clients to the appropriate CIBC team members who can assist them in reaching their financial goals
  • The candidates should be able to actively listen, ask relevant questions, and empathize with clients to understand their needs and concerns
  • The candidates should be able to take ownership of client issues, ensuring resolution while knowing when to collaborate with others for a better solution
  • The candidates should be able to become technology experts by introducing clients to mobile banking applications and helping them manage their banking needs more effectively

Benefits:

  • The candidates will get defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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