Customer Information Service Representative-Retail

Nova Trophy (2008) Limited based in Halifax, NS is inviting applications from suitable candidates for the position of Customer Information Service Representative-Retail. Nova Trophy (2008) Limited can be termed as a leading trophy and awards and support services company. We are known as a family of great companies building experiences for all of our customers. We are known to serve corporate cafes, hospitals, schools, arenas, museums, and more. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Nova Trophy (2008) Limited
Position: Customer Information Service Representative-Retail
No of Vacancies: 1
Salary: $14.95 to $15.00 per hour for 37.5 to 40 hours per week
Employment Type: Full time
Location: Halifax, NS
Shifts: Day
Work Setting: Urban area, Business Sector
Transportation/Travel Information: Own transportation


Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Computer and Technology Knowledge: Internet, MS Outlook, MS Office
Security and Safety: Bondable, Criminal record check

Physical Requirements:

  • The candidate should be able to pay attention to detail and work in a fast-paced environment
  • The candidate should be able to work with hand-eye coordination and handle heavy loads
  • The candidate should be able to perform repetitive tasks and work with tight deadlines
  • The candidate should be able to work under pressure
  • The candidate should be physically demanding and a combination of sitting, standing, walking, standing for extended periods, bending, crouching and kneeling

Other Requirements:

  • The candidate should be able to work in a punctual way and with being focused on the client
  • The candidate should have an efficient interpersonal skills
  • The candidate should have an excellent oral and written communication skills
  • The candidate should be able to work in a flexible environment and in an organized way
  • The candidate should be someone who can be relied on and be a team player


  • The candidate should be able to access and process information also address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers also arrange for billing for services
  • The candidate should be able to explain the type and cost of services offered also issue receipts and other forms
  • The candidate should be able to maintain records and statistics also perform general office duties
  • The candidate should be able to receive payments, sell merchandise also assess client’s needs and resources and recommend the appropriate goods or services

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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