Customer service agent
FMF Hardware Solutions Inc. based in Woodbridge, ON & Concord, ON is inviting applications from suitable candidates for the position of Customer service agent. FMF Hardware Solutions Inc. is a leading provider of hardware solutions for various industries. We specialize in offering a comprehensive range of solutions, including industrial hardware, fasteners, tools, and equipment. FMF Hardware Solutions is known for commitment to quality, reliability, and exceptional customer service. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: FMF Hardware Solutions Inc.
Position: Customer service agent
No of Vacancies: 2
Salary: $20.00 to $25.00 hourly (to be negotiated) 40 hours per week
Employment Type: Permanent employment Full time
Location: Woodbridge, ON & Concord, ON
Shifts: Day, Shift, Morning
Transportation information:Â Valid driver’s licence, willing to travel, Own transportation and, Own vehicle
Work setting: Urban area, Business sector, Retail/wholesale establishment/distribution centre, Business
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years’
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and safety:Â Driver’s validity licence check
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment, and a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to walk, bend, crouch, and kneel for extended periods
- The candidates should be able to handle heavy loads
Other Requirements:
- The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to access and process information, address customers’ complaints or concerns
- The candidates should be able to answer inquiries and provide information to customers, Â arrange for billing for services
- The candidates should be able to arrange for refunds and credits, explain the type and cost of services offered
- The candidates should be able to issue receipts and other forms, maintain records and statistics
- The candidates should be able to perform general office duties, and receive and log complaints and receive payments
- The candidates should be able to sell merchandise, order merchandise and order picking
- The candidates should be able to clean and maintain office, supply area or warehouse
Benefits:
- The candidates will get bonus and free parking
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter) through below mentioned details.
By email
[email protected]
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!