Customer service representative – call centre
Inspire Direct Marketing, Inc. based in St. Catharines, ON is inviting applications from suitable candidates for the position of Customer service representative – call centre. Inspire Direct Marketing, Inc. is a leading Canadian fundraising agency. We work with some of the largest and most respected charities in Canada. Our vision is to create genuine one-to-one connections and build community. We are an experienced company. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Inspire Direct Marketing, Inc.
Position: Customer service representative – call centre
No of Vacancies: 4
Salary: $18.00 to $22.00 hourly for 40 hours per week
Employment Type: Full time, Virtual Job
Location: St. Catharines, ON
Shifts: Day, Evening, Shift, 13:00 to 22:00
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 2 years to less than 3 years
Computer and Technology Knowledge: Candidates must have knowledge of Internet
Other Requirements:
- The candidate should be able to work with being focused on the client, work in a flexible environment and also work in an organised way
- The candidate should be a team player, punctual and also be someone who can be relied on
- The candidate should have an efficient interpersonal skills and an excellent oral and written communication
Responsibilities:
- The candidate should be able to access and process information
- The candidate should be able to answer inquiries and provide information to customers and also able to receive and log complaints
- The candidate should be able to explain the type and cost of services offered
- The candidate should be able to sell merchandise
Benefits:
- The employees get dental plan, health care plan and vision care benefits
- The employees get bonus
- The employees get group insurance benefits and life insurance
- The employees get learning/training paid by employer, paid time off (volunteering or personal days) and team building opportunities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer through online (along with your resume) by following below mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!