Overnight Customer Service Representative
Global Payments based in Sudbury, Ontario, Canada is inviting applications from suitable candidates for the position of Overnight Customer Service Representative. Global Payments is known to make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. We have a worldwide team that helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. Our company is driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer’s Name: Global Payments
Position: Overnight Customer Service Representative
No of Vacancies: To be determined
Salary: $18.00 per hour
Employment Type: Full-time
Location: Sudbury, Ontario, Canada
Shifts: To be determined
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualification such as High School Diploma (or equivalent) or higher
Experience: Candidates don’t need experience although having experience is an asset
Other Requirements:
- The candidate should not only be great at talking on the phone, but also a friendly, personable, and a natural-born problem solver
- The candidate should be ready to join a tight-knit team that works closely with one another to meet and exceed the expectations of our customers
- The candidate should be calm and positively handle conversations with real people, all while multitasking efficiently
Responsibilities:
- The candidate should be able to respond to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards and also receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- The candidate should be able to answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas and also maintain detailed and current knowledge of the company’s/assigned client’s products and services.
- The candidate should be able to analyze customer service needs for communication to service and technical departments, when applicable
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By online:
Apply
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!