Assistant store manager – specialty (Bilingual)
Home Depot Inc’s Retail Management Opportunities Department based in St. Bruno de Montarville, QC is inviting applications from suitable candidates for the position of Assistant store manager. Home Depot Inc.’s Retail Management Opportunities Department focuses on developing leaders in home improvement retail. It provide extensive training in team leadership, operations management, and customer service. Home Depot Inc. maintains a strong market presence by ensuring stores are well-managed and customers receive top-notch service, making them a leader in the home improvement retail sector. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Sales associate
Job Description:
Employer Name: Home Depot Inc
Department: Retail Management Opportunities
Position: Assistant store manager – specialty (Bilingual)
No of Vacancies: 3
Salary: Salary is not mentioned, $15.00 – $20.00 hourly estimated salary
Employment Type: Full time
Location: 901 Rue de l’Étang, Saint-Bruno-de-Montarville, QC J3V 6N8, Canada
Job ID: 265085BR
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have minimum 2 years of management experience
Physical Requirements:
- The candidates should demonstrate a strong work ethic, a sense of responsibility, and attention to detail and confidentiality and be team players
Other Requirements:
- The candidates should fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate and Well Positioned)
- The candidates should possess excellent customer service skills and demonstrate good communication skills
- The candidates should have computer experience and exhibit strong analytical and problem-solving skills
Responsibilities:
- The candidates should be able to provide a top-tier shopping experience for Home Depot customers, addressing needs promptly and resolving complaints efficiently and utilize the racetrack method to ensure proactive customer service and coach associates and department supervisors in its effective use
- The candidates should be able to train associates to deliver high-quality customer service and participate in store events and schedule sufficient staff to meet customer demand across all areas of responsibility
- The candidates should be able to staff specialty areas adequately for scheduled appointments and immediate customer and ensure satisfaction of Special Order or Install customers, recruiting and placing sales associates with suitable skills
- The candidates should be able to drive productivity on the sales floor by balancing staffing with customer demand and communicate store objectives clearly to associates and provide coaching and feedback for performance improvement
- The candidates should be able to prepare and lead communication of store sales, events, and promotions through the Chalk Talk process and and monitor departmental sales goals and make hiring, termination, promotion, and pay rate recommendations to the store manager
- The candidates should be able to demonstrate comprehensive knowledge of Home Depot programs and services, training associates accordingly and inventory reports to maintain department profitability and address issues and lead associates in problem-solving, anticipate store needs, and manage daily operational tasks including safety audits and emergency responses
- The candidates should be able to develop and communicate store standards for customer service and collaborate on sales and profitability strategies with the store manager and other assistant store managers and assess training needs and implement plans for improvement related to sales, product knowledge, and customer service
- The candidates should be able to ensure adherence to safety protocols and standards outlined in Home Depot Canada’s Environmental Health and Safety Management system and perform additional duties as assigned by the Store Manage
Benefits:
- The candidates will get medical, dental, short term and long-term disability insurance, term life insurance, Accidental Death and Dismemberment insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!