Department Secretary – Access CAMH: Exciting Career Opportunity

Centre for Addiction and Mental Health (CAMH)’s Department of Secretaries based in Toronto, ON is inviting applications from suitable candidates for the position of Department secretary. Centre for Addiction and Mental Health (CAMH)’s Department of Secretaries is a leading institution in mental health and addiction services. It provides comprehensive treatment, research, and education in the field. CAMH offers specialized care for mental health disorders and substance use, advancing research to improve patient outcomes. Its efficient internal operations support its mission to enhance mental health care on a national scale. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Administrative assistant – office

Job Description:

Employer Name: Centre for Addiction and Mental Health (CAMH)
Department: Department of Secretaries
Position: Department secretary – access CAMH
No of Vacancies: 3
Salary: $26.35 – $32.50 hourly
Employment Type: Temporary
Job Category: OPSEU
Location: Toronto, ON, CA
Shift: Monday to Friday 8:30-4:30 schedule
Requisition ID: 1125

Requirements:

Languages: Candidates must have knowledge of the French and English Language
Education: Candidates should have completion of one-year Community College diploma in business administration or secretarial science
Experience: Candidates should have 1 to 2 years of administrative support experience

Physical Requirements:

• The candidates should possess strong administrative skills, including the ability to maintain accurate records and manage general office tasks
• The candidates should be well-organized, detail-oriented, and possess a superior level of keying accuracy when transferring data from handwritten forms
• The candidates should be able to juggle several conflicting priorities effectively and enjoy working with the public and have a demonstrated interest in mental health and addiction populations
• The candidates should be able to work independently and with a collaborative team within a fast-paced environment
• The candidates should demonstrate sound judgment and the ability to interpret and apply policies and procedures and be flexible, adaptable, and customer-service oriented

Other Requirements:

• The candidates should have a diploma in medical administration and  secretarial, administrative experience in healthcare, with preference given to those with this background
• The candidates should have sound analytical and problem-solving skills and proficiency with Word, PowerPoint, Excel, and the ability to learn new computer software systems
• The candidates should be familiar with electronic health records and have an understanding of medical terminology and be familiar with ICARE, PM Office, and Webex
• The candidates should possess superior written and verbal communication, interpersonal, and organizational skills to deliver exceptional patient care
• The candidates should have experience dealing with clients, staff, and external agencies from diverse cultural and ethnic backgrounds, demonstrating a high level of tact and diplomacy
• The candidates should be bilingual (French and English) and proficient in a second language

Responsibilities:

• The candidates should be able to perform a variety of secretarial and administrative duties, including answering the clinic information phone line and providing excellent customer service and accurate information to callers
• The candidates should be able to manage electronic files and handle administrative tasks related to referrals
• The candidates should be able to liaise with information specialists, clinician colleagues, and other departments, both within CAMH and with external agencies, to meet client and program
• The candidates should be able to register clients in the Centre’s ICARE system and schedule appointments for clinic visits
• The candidates should be able to support the interdisciplinary team, including information specialists, clinicians, and physicians, in meeting the needs of the program
• The candidates should be able to work independently in a fast-paced, client-centered outpatient environment, ensuring high-quality customer service
• The candidates should be able to foster a workplace that embraces diversity, encourages teamwork, and complies with all regulatory and legislative requirements

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online