Help desk analyst

ANNY TYE LTD based in Calgary, AB is inviting applications from suitable candidates for the position of Help desk analyst. ANNY TYE LTD is a dynamic company specializing in providing top-tier services in the fashion and retail industry. Offering a wide range of high-quality apparel and accessories, the company prides itself on curating stylish collections that cater to diverse customer tastes. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Sr. analyst- Digital Transformation – Procurement

Job Description:

Employer Name: ANNY TYE LTD
Position: Help desk analyst
No of Vacancies: 3
Salary: $30.00 hourly for 30 hours per week
Employment Type: Permanent employment Full time
Location: Calgary, AB
Shifts: Day, Early Morning, Morning

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Desktop applications

Other Requirements:

• The candidates should be able to be accurate, maintain a strong client focus
• The candidates should be able to demonstrate efficient interpersonal skills, stay organized
• The candidates should be able to multitask effectively, demonstrate honesty

Responsibilities:

• The candidates should be able to respond to users experiencing difficulties with computers, consult user guides, technical manuals and other documents to research and implement solutions
• The candidates should be able to provide advice and training to users in response to identified difficulties, collect, organize and maintain a problems and solutions log for use by other technical support analysts
• The candidates should be able to provide business systems, network and Internet support to users in response to identified difficulties, perform Web-server backup and recovery operations
• The candidates should be able to provide customer service, manage incidents

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]