Customer Care Representative
Rogers based in Mississauga, ON is inviting applications from suitable candidates for the position of Customer Care Representative. Rogers is a telecommunications company that plays a pivotal role in connecting people across the nation. With a comprehensive suite of services including wireless, cable, internet, and media offerings, Rogers empowers individuals, businesses, and communities to stay connected in today’s digital landscape. Renowned for its innovative solutions and commitment to enhancing communication experiences, Rogers has made a strong position as a key player in the telecommunications industry. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Rogers
Position: Customer Care Representative
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Location: 59 Ambassador Dr (096), Mississauga, ON
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 294251
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Physical Requirements:
- The candidates should have availability to work on a flexible schedule, including days, evenings, weekends, and select statutory holidays, to meet customer demand
- The candidates should demonstrate a willingness to be open to feedback and coaching
- The candidates should exhibit an ability to remain calm and polite when working under pressure
- The candidates should showcase an ability to navigate multiple software applications
Other Requirements:
- The candidates should be someone who is able to show understanding and relate to the customer
- The candidates should be someone who is friendly and approachable
- The candidates should be someone who, regardless of the situation, can support the customer in a tactful, meaningful, and effective manner
- The candidates should be someone who loves providing the best customer experience
- The candidates should be passionate about providing world-class customer service and sales solutions
- The candidates should possess expert communication and listening skills
Responsibilities:
- The candidates should be able to promote and recommend the latest TSC (Today’s Shopping Choice) products to customers
- The candidates should be able to receive inbound calls and provide the best experience to our customers
- The candidates should be able to take ownership to resolve customer issues from the beginning to end
- The candidates should be able to work with a supportive and dynamic leadership team that will encourage your growth and development
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
Apply Online
https://career4.successfactors.com/careers?company=RCI
Source Link
https://jobs.rogers.com/job/Mississauga-Customer-Care-Representative-ON/1059702600/
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected, and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!