Customer Service Representative
CIBC based in Golden, BC is inviting applications from suitable candidates for the position of Customer Service Representative. CIBC is a financial stalwart offering comprehensive banking solutions. CIBC provides a range of financial services, from personalized banking to investment strategies. Serving as a trusted financial partner, the bank combines modern technology with a customer-centric approach. With a commitment to innovation, CIBC facilitates seamless transactions and strategic financial planning. CIBC stands as a reliable pillar of financial support, catering to the diverse needs of individuals. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: CIBC
Position: Customer Service Representative
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Part time
Location: Golden, BC
Weekly Hours: 20
Job Requisition Id/Job ID: 2321402
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be able to demonstrate the ability to work in a banking environment, involving extended periods of standing and using computer terminals
- The candidates should be able to exhibit the capability to handle cash transactions and operate banking equipment
- The candidates should be comfortable providing in-person customer service
Other Requirements:
- The candidates should put our clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
- The candidates should be goal-oriented, motivated by accomplishing their goals, and dedicated to delivering their best to make a difference
- The candidates should be passionate about people, finding meaning in relationships and surrounding themselves with a diverse network of partners. They should connect with others through respect and authenticity
- The candidates should love to learn, displaying a passion for growing their knowledge and possessing a strong sense of curiosity
- The candidates should engage with their heart and mind, caring about people, respecting different perspectives, and listening to and learning from the experiences of others
- The candidates must have a valid work or study permit
Responsibilities:
- The candidates should be able to engage with clients to help them manage their accounts and products, focusing on enhancing the client experience and making interactions meaningful. They should connect clients to the right CIBC team members who can help them reach their goals
- The candidates should be adept at problem-solving, actively listening, asking questions, and empathizing with the client’s perspective. They should act like an owner by taking accountability for client issues and know when to lean on others to create a better solution together
- The candidates should become technology experts, sharing their knowledge by introducing clients to CIBC’s mobile banking applications and assisting them in better managing their banking needs
Benefits:
- The candidates will get access to wellbeing support and additional offerings, including employee and family assistance programs and Moment Makers, our social, points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!