Program clerk – Marriage Licences and Civil Marriages
City of Waterloo is inviting applications from suitable candidates for the position of Program clerk. City of Waterloo is a municipal government in Ontario focused on local services and community development. It provides recreation, fire services, bylaw enforcement, and urban planning. Working within the Region of Waterloo, it collaborates on shared services like transit and waste management. The city operates to enhance livability and support a thriving, connected community. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: City of Waterloo
Position: Program clerk – Marriage Licences and Civil Marriages
No of Vacancies: 1
Salary: $26.73 – $33.41 hourly
Employment Type: Temporary/Full Time
Employment Group: Staff Association
Location: Waterloo, ON, N2J 4P9, CA
Shift: 35 hours / week
Competition Number: 16803
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of a two year college diploma in business administration
Experience: Candidates should have one to two (1–2) years of customer service experience
Physical Requirements:
- The candidates should have the ability to multi-task in a fast-paced environment characterized by changing priorities while attending to details
- The candidates should be able to exercise tact and discretion in dealing with confidential issues
- The candidates should demonstrate the ability to work effectively both independently and in a team setting
- The candidates should be able to take initiative and work proactively with little direction, familiarity with the Vital Statistics Act and Marriage Act
Other Requirements:
- The candidates should have or a related field with , preferably in the public sector; equivalent combinations of education and experience
- The candidates should demonstrate attention to accuracy and detail in a time-sensitive environment
- The candidates should possess excellent verbal and written communication and customer service skills
- The candidates should demonstrate computer proficiency in a variety of programs including Microsoft Office and Electronic Records Management software
- The candidates should have a passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
- The candidates should demonstrate a commitment to Reconciliation, Equity, Accessibility, Diversity, and Inclusion
Responsibilities:
- The candidates should be able to administer the Marriage License and Civil Marriage Ceremony Program effectively and in accordance with legislative requirements
- The candidates should be able to issue Marriage Licences, schedule and conduct civil marriage ceremonies with professionalism and sensitivity
- The candidates should be able to prepare accurate and timely reports relating to the Marriage License and Civil Marriage Ceremony Program
- The candidates should be able to assist with issuing burial permits and perform related administrative activities
- The candidates should be able to respond to in-person, telephone, and email inquiries by providing clear and accurate information about the Marriage License/Civil Marriage Ceremony Program, burial permit issuance, and other divisional services
- The candidates should be able to assist customers at the counter by serving as the first point of contact in a professional and courteous manner
- The candidates should be able to provide general administrative support to the division to ensure smooth daily operations
- The candidates should be able to perform other duties as assigned to support divisional goals and priorities
Benefits:
- The candidates will get health, safety and wellness
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and competition number) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!