Relief Clerk

Region of Waterloo, Department of Community Services (CSD)based in Waterloo, ON is inviting applications from suitable candidates for the position of Relief Clerk. The Region of Waterloo’s Department of Community Services (CSD) is dedicated to fostering community well-being and development. The department plays a crucial role in creating an inclusive and supportive community environment. The Waterloo-based CSD exemplifies the Region’s commitment to enhancing the quality of life for its residents and promoting a sense of belonging and resilience. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: Region of Waterloo
Department: Community Services (CSD)
Division: Community Services Administration
Position: Relief Clerk
No of Vacancies: 5
Salary: $26.33 – $29.79 Hourly
Employment Type: Casual
Job Category: Community Services
Location: Waterloo, ON, CA
Job location: 99 Regina St S, Waterloo, ON N2J 4V3, Canada
Hours of Work: 35
Union: CUPE 1883
Grade: 004
Requisition ID/Job ID: J0324-0015

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Grade 12 education
Experience: Candidates should have 2 years of customer service and/or administrative experience

Physical Requirements:

The candidates should be capable of traveling to various locations within Waterloo Region as required for job duties

Other Requirements:

The candidates should be knowledgeable in office procedures, possess strong word processing skills, and demonstrate effective communication abilities
The candidates should have a general understanding of departmental program areas and the capacity to learn specific policies, procedures, and protocols
The candidates should be able to work both independently and collaboratively as part of a team, showing initiative and adaptability to meet shifting program needs, deadlines, and priorities
The candidates should have the ability to collect, compile, and report information for assigned projects, as well as to clarify, resolve, and follow up on problems as they arise
The candidates should possess excellent communication, interpersonal, and customer service skills to effectively interact with staff, clients, and members of the public, including those who may be upset or emotional, while maintaining confidentiality
The candidates should be proficient in computer skills, including the use of software such as MS Office, databases, and the Internet
The candidates should support and project values that are compatible with the organization’s mission and objectives

Responsibilities:

The candidates should be able to provide clerical, administrative, reception, and finance-related support as required
The candidates should be able to handle interim tasks or special assignments efficiently
The candidates should be able to manage clerical duties such as filing, data entry, and document preparation
The candidates should be able to assist with administrative tasks including scheduling appointments and coordinating meetings
The candidates should be able to handle reception duties such as greeting visitors and answering phone calls
The candidates should be able to provide support in finance-related activities such as invoicing, expense tracking, and budget management
The candidates should be able to adapt quickly to changing priorities and work effectively in a fast-paced environment
The candidates should be able to demonstrate strong organizational and multitasking skills
The candidates should be able to communicate effectively with team members and stakeholders
The candidates should be able to provide administrative support, including drafting meeting agendas, minutes, and follow-up actions
The candidates should be able to handle typing and data entry tasks accurately and efficiently
The candidates should be able to manage training registration and scheduling appointments
The candidates should be able to facilitate room bookings and coordinate logistics for meetings and events
The candidates should be able to perform photocopying, faxing, and processing mail and courier packages
The candidates should be able to tabulate data and maintain filing systems
The candidates should be able to provide reception services, including answering phones and transferring calls to appropriate personnel
The candidates should be able to monitor the reception area and assist clients with using office equipment
The candidates should be able to issue parking passes and prevent unauthorized access to program areas
The candidates should be able to process payments, issue receipts, and reconcile invoices
The candidates should be able to schedule clients for appointments, orientations, workshops, and programs
The candidates should be able to create and send confirmation letters to clients and set up testing sessions
The candidates should be able to manage stock and distribute forms, brochures, and publications
The candidates should be able to monitor and replenish office supplies as needed
The candidates should be able to receive direction and assignments from management and collaborate with other staff members
The candidates should be able to distribute client cheques following established protocols and manage petty cash
The candidates should be able to maintain office equipment in good condition and report any issues to the supervisor
The candidates should be able to perform any additional duties as assigned

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

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We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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