Senior improvement consultant – Amended

Ontario Public Service’s Corporate services division based in Toronto, ON is inviting applications from suitable candidates for the position of Senior improvement consultant. Ontario Public Service’s Corporate Services Division supports government operations by providing finance, HR, IT, and procurement services. It ensures efficient public sector functioning through innovative solutions and best practices. The division enhances service delivery and compliance, driving operational excellence across Ontario’s public services. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Ontario Public Service
Organization: Ministry of Transportation
Division: Corporate services division/Organizational effectiveness branch
Position: Senior improvement consultant – Amended
No of Vacancies: 2
Salary: $82217.00 – $121155.00 yearly
Employment Type: Temporary
Compensation Group: Association of Management, Administrative and Professional Crown Employees of Ontario
Job Category: Consulting and Planning
Location: North Bay, St Catharines, Toronto, ON, Canada
Schedule: 6
Job ID: 213454
Job Code: 6A004 – Admin06


Languages: Candidates must have knowledge of the English and French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience in building and contributing to an inclusive, equitable and anti racist team culture

Physical Requirements:

  • The candidates should serve as trusted advisors and strategic partners to program area leadership teams
  • The candidates should foster innovative thinking in others and inspire creative problem solving
  • The candidates should understand client needs and expectations comprehensively while striving to exceed them
  • The candidates should promote a positive and respectful work environment where diverse viewpoints are valued
  • The candidates should be self-directed and use project management methodologies and tools to plan, coordinate, direct and deliver on-time results

Other Requirements:

  • The candidates should demonstrate forward-thinking and strategic planning to drive long-term success and have a proven ability to articulate a clear vision for continuous improvement initiatives and inspire others to rally behind it and political acuity and flexibility and be able to adapt to new information, changing priorities and direction
  • The candidates should be results-oriented with a strong strategic orientation and the ability to gain knowledge of ministry strategic priorities, policies, programs, processes, and services to lead high-profile projects or initiatives from concept to implementation
  • The candidates should be strategic thinkers who gather information systematically, evaluate risks and opportunities, and consider a broader range of perspectives to deliver strategic planning, prioritization advice, option development, and recommendations
  • The candidates should be able to conduct research, perform environmental scanning, and evaluate best practices to identify trends and issues that have the potential to affect the direction of ministry policy, programs, and decision-making
  • The candidates should have experience leading and facilitating structured workshops and discussions with senior leaders and other stakeholders to gather program and process information, identify issues, brainstorm root causes and propose and prioritize solutions and building support, managing power dynamics, influencing outcomes, and motivating partners towards strategic goals
  • The candidates should be able to communicate changes effectively to program area staff and stakeholders to address resistance, gain buy-in, and help foster a culture of continuous improvement
  • The candidates should be able to deliver succinct briefings to senior executives, including an ability to read a room and adjust in a live briefing and people and networking skills to develop effective and strategic relationships with ministry partners
  • The candidates should have experience working with multiple stakeholders and clients to plan and lead consultations, understand and negotiate competing perspectives, and build buy-in, engagement, agreement on solutions and using data and evidence to support recommendations and drive decision-making
  • The candidates should be able to tailor communication style and messages to different audiences, including executives, frontline staff, and cross-functional teams and identify opportunities to streamline, scale, and continuously optimize programs, processes, and initiatives considering the best available evidence
  • The candidates should recognize and respect diverse perspectives, backgrounds, and experiences, utilizing that to drive towards consensus and common goals and to build consensus among diverse stakeholders with competing interests


  • The candidates should be able to plan and coordinate multiple business, process, and program improvement projects from initiation to completion, including developing project charters and plans to communicate objectives, outcomes, shared accountabilities, and timelines
  • The candidates should be able to utilize strategic planning principles to develop engaging and highly visual products, and plan and lead workshops and discussions with senior leaders and ministry executives in delivering on planned initiatives
  • The candidates should be able to organize, lead, and facilitate meetings, workshops, and working groups with program area staff and subject matter experts to collaborate on defining problems, collecting data, identifying root causes, designing solutions, and gathering insights and input in general
  • The candidates should be able to develop approaches for measuring performance, including key indicators (KPIs) to help program areas monitor the effectiveness of these planned improvements and change management plans with program area clients and partners to support the implementation of process and program improvements
  • The candidates should be able to use proven and standard Lean and Agile approaches and techniques in applying the methodology to conduct detailed process analysis to identify inefficiencies and areas for improvement
  • The candidates should be able to provide coaching and training support to program area staff while managing project delivery and supporting them on their own continuous improvement efforts
  • The candidates should be able to conduct jurisdictional scans, needs assessments, literature reviews, and other relevant research to identify program and service delivery trends, opportunities, and best practices
  • The candidates should be able to utilize evidence-based decision-making principles, strategies, tools, and methodologies to determine program evaluation and review approaches based on the desired outcomes
  • The candidates should be able to review and evaluate identified programs in any area of the Ministry of Transportation from a relevance, sustainability, effectiveness, efficiency, and implementation lens to help determine opportunities to enhance program delivery

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

Official Notification




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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