Staffing and Administration Clerk

Region of Waterloo, Department of Community Services (CSD)based in Waterloo, ON is inviting applications from suitable candidates for the position of Staffing and Administration Clerk. The Region of Waterloo’s Department of Community Services (CSD) is dedicated to fostering community well-being and development. From affordable housing projects to social programs, the department plays a crucial role in creating an inclusive and supportive community environment. The Waterloo-based CSD exemplifies the Region’s commitment to enhancing the quality of life for its residents and promoting a sense of belonging and resilience. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Region of Waterloo
Department: Community Services (CSD)
Division: Seniors Services (SSH)
Position: Staffing and Administration Clerk (Sunnyside Home)
No of Vacancies: 1
Salary: $23.58 – $25.01 Hourly
Employment Type: Temporary Full Time
Job Category: Long Term Care (Sunnyside Home)
Temp Contract Length: 18 Months
Location: Waterloo, ON, CA
Job location: 99 Regina Street S
Hours of Work: 77.5 hours biweekly
Union: UNIFOR 1106
Grade: 003
Shifts: Weekends, and Statutory Holidays
Requisition ID/Job ID: J0224-0164


Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Grade 12 education
Experience: Candidates should have directly related experience

Other Requirements:

  • The candidates should have knowledge of and the ability to comply with policies, procedures, collective agreement requirements, and related legislation (e.g., employment standards)
  • The candidates should required tuberculosis test and annual influenza immunization
  • The candidates should possess organization and problem-solving skills to work independently to complete work, deal with competing demands in a fast-paced environment, and apply protocol and collective agreement requirements when scheduling replacement staff
  • The candidates should have communication and interpersonal skills to respond pleasantly and professionally to residents, the public, and staff, provide administrative support to program areas, and participate as effective team members
  • The candidates should have computer skills with the ability to use software such as Microsoft Office, a time and attendance management system, and an advanced scheduler
  • The candidates should demonstrate the ability to use multiline phone systems
  • The candidates should have the ability to read, interpret, and apply policies, procedures, and collective agreement clauses
  • The candidates should possess the ability to write, proofread, and edit correspondence and related documents (e.g., notices, thank you cards, minutes)
  • The candidates must provide an acceptable Police Vulnerable Sector Check (Level 3)
  • The candidates should demonstrate the ability to support and embody the Region’s values


  • The candidates should be able to provide reception, staffing, and administrative support to the Division
  • The candidates should be able to schedule replacement staff for scheduled and unscheduled absences at Sunnyside Home
  • The candidates should be able to contact staff for upcoming shifts due to unscheduled vacancies and fill scheduled vacancies per established protocols, collective agreement, and employment standards legislation
  • The candidates should be able to perform reception and switchboard services for the Division, catering to residents, families, visitors, and staff
  • The candidates should be able to monitor lobby activities, respond to inquiries, and redirect calls/messages to resident/staff areas, maintaining a resident directory
  • The candidates should be able to process paperwork related to schedule changes such as switches, statutory holidays, vacation, giveaways, lieu time, and availability
  • The candidates should be able to input changes to scheduled hours into a time and attendance system for verification and approval by management, as well as verify hours worked and submit them to the manager for approval, updating the master schedule with changes
  • The candidates should be able to collect staff availability data, update the active schedule, and liaise with management regarding staffing requirements
  • The candidates should be able to respond to staff inquiries regarding the distribution of hours, staff availability, and scheduling, as well as prepare staff identification badges
  • The candidates should be able to maintain a daily staffing roster for resident care, ensuring a full complement of staff
  • The candidates should be able to provide administrative support to program areas, including fundraising activities and promotions, such as printing materials, taking meeting minutes, and booking rooms, as well as updating meeting room lists/notices
  • The candidates should be able to process mail and faxes, distribute newspapers and newsletters, and maintain care/custody of keys for various areas such as vehicles, gift shop, bar, hairdressing, and tuck shop
  • The candidates should be able to maintain building binders for policies and procedures, order office supplies for the Division within guidelines or for management approval, and occasionally contact community agencies to exchange information
  • The candidates should be able to respond to emergency situations as outlined in policies and procedures and perform related duties as assigned

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

Check the latest available jobs in Canada

Show More
Back to top button

Adblock Detected

Please consider supporting us by disabling your ad blocker