Collections support clerk
Government of British Columbia’s Revenue Division based in Victoria, BC is inviting applications from suitable candidates for the position of Collections support clerk. Government of British Columbia’s Revenue Division manages the province’s tax collection and financial administration. It provides services related to corporate, personal, and property taxes, ensuring compliance and efficient processing. The division supports public services through tax programs and revenue generation. It works with businesses and individuals to implement provincial tax policies. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Government of British Columbia
Organization: Ministry of Finance
Division: Revenue Division
Position: Collections support clerk – CLK 09R
No of Vacancies: 4
Salary: $50190.86 – $56546.21 yearly
Employment Type: Regular/Full Time
Position Classification: Clerk R9
Union: GEU
Job Category: Administrative Services, Finance
Location: Victoria, BC
Shift: 5 days at home
Work Options: Hybrid
Job ID: 117541
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completion of secondary school graduation
Experience: Candidates should have a minimum of 1 year of database maintenance experience
Other Requirements:
- The candidates should have including accessing, updating and entering information, running reports, and ensuring data integrity
- The candidates should have experience in word processing, spreadsheet, and other standard computer applications
- The candidates should have experience applying legislation and regulations and experience working in a professional office or in a call center environment, delivering a high volume of customer service
Responsibilities:
- The candidates should be able to handle inquiries related to tax and non-tax collections and revenue management as part of a contact center team
- The candidates should be able to advise and educate clients on collection processes and payment options
- The candidates should be able to provide valuable administrative support to the collections programs
- The candidates should be able to apply inclusivity and empathy in managing diverse client interactions
- The candidates should be able to exercise independent judgment in addressing discrepancies and ensuring timely responses
- The candidates should be able to demonstrate strong communication skills to effectively manage client inquiries and concerns
Benefits:
- The candidates will get Pension, Employee and family assistance services, extended health, dental, vision care and Basic life insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!