Analyst, systems technical support
KTtech services based in Burlington, ON is inviting applications from suitable candidates for the position of Analyst, systems technical support. KTtech services is an IT Agency. We deliver you an improve In-App Conversion Rates with A/B Testing. Our team is a curious mix of entrepreneurs, designers, path breakers all having nothing in common except for zeal and love towards the possibilities of creating products, services that are utilized and loved by millions. The core values of our company are integrity, excellent customer service and the high standard of professionalism which help us to move ahead with confidence. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: KTtech services
Position: Analyst, systems technical support
No of Vacancies: 1
Salary: $29.10 hourly 30 hours per week
Employment Type: Permanent employment – Full time
Location: Burlington, ON Remote work available
Shifts: Day, Evening, Weekend, Overtime, On Call, Flexible Hours, Morning
Transportation information: Public transportation is available
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’
Computer and technology knowledge: Networking software, Networking hardware, Security software, Programming software, Website creation and management software, Programming languages, Software development, Computer-aided design (CAD), MS Office, MS Windows
Security and safety: Basic security clearance, Criminal record check
Physical Requirements:
- The candidates should be able to work in a fast-paced environment, and should be a repetitive tasker
- The candidates should be able to work in tight deadlines with attention to detail
- The candidates should be able to sit for extended periods
Other Requirements:
- The candidates should be client focus, accurate, flexible, and organized
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Responsibilities:
- The candidates should be able to communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- The candidates should be able to consult user guides, technical manuals and other documents to research and implement solutions, provide advice and training to users in response to identified difficulties
- The candidates should be able to collect, organize and maintain a problems and solutions log for use by other technical support analysts, participate in the redesign of applications and other software
- The candidates should be able to supervise other technical support workers in this group
- The candidates should be able to provide business systems, network and Internet support to users in response to identified difficulties
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
contact@kttechnologyservices.ca
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!