Client Advisor
Royal Bank of Canada (RBC), Department of Personal and Commercial Banking based in Calgary, AB is inviting applications from suitable candidates for the position of Client Advisor. The Royal Bank of Canada (RBC) Department of Personal and Commercial Banking is instrumental in delivering tailored financial solutions to individuals and businesses in the region. The department provides a wide range of products and services to meet the diverse needs of clients. The department enhances accessibility and convenience for clients, strengthening RBC’s position as a trusted financial partner in Calgary and beyond. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Royal Bank of Canada (RBC)
Department: Personal and Commercial Banking
Position: Client Advisor
No of Vacancies: 1
Salary: Salary is not mentioned, $25.00-$30.00 hourly estimated salary
Pay Type: Salaried
Employment Type: Regular Part time
Job Category: Sales and Advisory
Location: CALGARY, AB, CA
Job Location: 740 8 AVE SW:CALGARY
Work hours/week: 30
Schedule: Part time
Requisition ID/Job ID: R-0000078655
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates must be able to work all business hours
Other Requirements:
- The candidates should have a demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
- The candidates should possess problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- The candidates should demonstrate flexibility, eagerness to learn, strong personal ethics, and a hunger for success
- The candidates should have digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- The candidates should have a track record in building rapport and maintaining client relationships within the financial or service industry
- The candidates should possess Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
Responsibilities:
- The candidates should be able to leverage their client-focused sales expertise and innate problem-solving skills to optimize every client interaction
- The candidates should be able to assist clients with their everyday banking needs, serving as a trusted RBC ambassador and adding value during pivotal moments in clients’ financial journeys
- The candidates should be able to collaborate with RBC partners to assist clients in achieving their financial goals, whether by demonstrating digital banking features, onboarding new clients, or referring complex opportunities to specialized colleagues
- The candidates should be able to utilize their expertise to create meaningful and memorable client experiences, ultimately driving client satisfaction and loyalty to RBC
- The candidates should be able to proactively engage with clients both within the branch and in the community, identifying banking needs, providing assistance and advice, and recognizing sales and referral opportunities
- The candidates should be able to prioritize client education and demonstration, utilizing technology to deliver an exceptional client experience, enhance sales, and retain business
- The candidates should be able to promptly respond to client-initiated contact, supporting them with a comprehensive range of financial transactions
- The candidates should be able to actively listen to clients and engage in conversations to gain deeper insights into their individual needs
- The candidates should be able to take proactive ownership of resolving and preventing client banking problems, ensuring a seamless experience
- The candidates should be able to cultivate and sustain relationships with partners to maximize business opportunities and facilitate referral
Benefits:
- The candidates will have access to a comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
- The candidates will have continued opportunities for career advancement
- The candidates will receive world-class sales training, coaching, and development opportunities
- The candidates will have access to world-class tools and training
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!