Client Service Representative
CIBC based in Burnaby, BC is inviting applications from suitable candidates for the position of Client Service Representative. CIBC is a leading Canadian financial institution with a robust presence in the market. CIBC offers a wide array of financial products, including savings accounts, mortgages, and investment solutions. The company prides itself on customer-centricity and innovative banking solutions, utilizing cutting-edge technology to enhance user experiences. CIBC remains a trusted partner for individuals and businesses, fostering financial success and growth. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: CIBC
Position: Client Service Representative
No of Vacancies: 1
Salary: Salary is not mentioned, $18.00-$20.00 hourly estimated salary
Employment Type: Regular
Location: Burnaby, BC, CA
Job Location: 4755 Kingsway, Burnaby, BC V5H 4W2, Canada
Weekly Hours: 22.5
Schedule: Part time
Requisition ID/Job ID: 2400311
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidate should be able to work banking centre hours, including evenings and weekends
Other Requirements:
- The candidates should be client-focused, putting clients first and engaging with purpose to find the right solutions
- The candidates should be goal-oriented, motivated by accomplishing goals and delivering their best to make a difference
- The candidates should have a passion for people, finding meaning in relationships, and surrounding themselves with a diverse network of partners. They should connect with others through respect and authenticity
- The candidates should love to learn, having a strong sense of curiosity and being passionate about growing their knowledge
- The candidates should engage with their heart and mind, caring about people and respecting different perspectives. They should listen to and learn from the experiences of others
- The candidates should prioritize values, bringing their real selves to work and living the values of trust, teamwork, and accountability
Responsibilities:
- The candidate should be able to work in a fast-paced Banking Center and utilize knowledge of financial services products to assist clients with their day-to-day banking needs
- The candidate should be able to serve as the first line of support, addressing client inquiries, providing assistance with transactions, and proactively connecting clients with the appropriate team members
- The candidate should be able to engage with clients, assisting them in managing their accounts and products, with a focus on delivering a meaningful client experience
- The candidate should be able to adept at problem-solving, actively listening, asking questions, and demonstrating empathy to understand the client’s perspective. Act like an owner by taking accountability for client issues and collaborating with others to create better solutions
- The candidate should be able to become a technology expert, sharing their knowledge by introducing clients to mobile banking applications and helping them better manage their banking needs
Benefits:
- The candidate will have access to banking benefits
- The candidate will be part of a benefits program
- The candidate will be enrolled in a defined benefit pension plan
- The candidate will have the opportunity to participate in an employee share purchase plan
- The candidate will receive a vacation offering
- The candidate will have access to wellbeing support
- The candidate will benefit from MomentMakers, our social, points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!