Collection agent
National Bank Of Canada based in Montreal, Quebec is inviting applications from suitable candidates for the position of Collection agent. National Bank Of Canada is a famous financial institution known for its comprehensive banking services. NBC offers a range of personal and commercial banking, wealth management, and related financial solutions. Its services include retail and commercial banking, insurance, trust, mutual funds, brokerage, investment counseling, lease financing, and services for institutional and high net worth clients, which are offered through its subsidiaries. Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: National Bank Of Canada
Position: Collection agent
No of Vacancies: 3
Salary: $23.50 hourly
Employment Type: Full-Time
Status: Permanent
Location: Montreal, Quebec
Attendance: On-Site
Job Number: 18073
Area of Interest: Advisory services, Call centres
Requirements:
Languages: Candidates must have knowledge of the English and French Language
Education: Candidates should have high school diploma
Experience: Candidates should have customer service and advisory experience
Physical Requirements:
- The candidates should have a strong sense of accountability and be client-focused to ensure excellent service
- The candidates should be detail-oriented and promote diversity & inclusion within the team
- The candidates should have emotional intelligence and empathy
Other Requirements:
- The candidates should be individuals with an aptitude for building strong relationships and proactively establishing ties with clients
- The candidates should be bilingual (English/French) because the sector works with English-speaking and French-speaking clients
- The candidates should be initiative and should have learning agility drive continuous improvement and innovation
- The candidates should have negotiation skills, resiliency and stress management skills
Responsibilities:
- The candidates should be able to contact clients and establish trust-based relationships
- The candidates should be able to analyze and understand large amounts of information in order to properly assess clients’ financial situation
- The candidates should be able to listen to clients’ needs and resolve their issues
- The candidates should be able to set up solutions that are adapted to clients’ financial situations
- The candidates should be able to educate clients on their financial situation and highlight the benefits
Benefits:
- The candidates will get health and wellness program, including many options, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, initiatives promoting community involvement, telemedicine service, and virtual sleep clinic
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!