Customer information service clerk – insurance
MODE MONEY MANAGERS INC based in Surrey, BC is inviting applications from suitable candidates for the position of Customer information service clerk – insurance. MODE MONEY MANAGERS INC is a reputable financial management firm specializing in investment advisory and wealth management services. With a focus on helping clients achieve their financial goals and secure their financial futures, Mode Money Managers offers personalized investment strategies tailored to each client’s unique needs, risk tolerance, and objectives. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: MODE MONEY MANAGERS INC
Position: Customer information service clerk – insurance
No of Vacancies: 2
Salary: $23.15 hourly for 35 hours per week
Employment Type: Permanent employment Full time
Location: Surrey, BC
Shifts: Day
Work setting: Business sector, Insurance company
Requirements:
Languages:Â Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to answer written and oral inquiries from customers promptly and accurately, as well as address customers’ complaints or concerns with empathy and professionalism, striving to resolve issues to the customers’ satisfaction
- The candidates should be able to answer inquiries and provide information to customers regarding products, services, or company policies, arrange for billing for services rendered to customers, ensuring accuracy and timeliness, and arrange for refunds and credits for customers as necessary, following established procedures
- The candidates should be able to maintain records and statistics related to customer inquiries, complaints, refunds, and credits for reporting and analysis purposes, obtain and examine all relevant information to assess client feedback, inquiries, and complaints, ensuring a thorough understanding of customer needs and concerns
- The candidates should be able to perform general office duties such as filing, data entry, and organizing documents to support efficient operations, receive payments from customers, accurately recording transactions and providing receipts as needed, and consult with clients after the sale to provide ongoing support, address any further inquiries or concerns, and ensure customer satisfaction
Benefits:
- The candidates will get financial benefits as per collective agreement
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!