Inbound customer service representative – contact centre
Sykes Enterprises Inc based in Prince Albert, SK is inviting applications from suitable candidates for the position of Inbound customer service representative – contact centre. Sykes Enterprises Inc is an equal opportunity employer and affirmative action employer of minorities, women, individuals with disabilities and protected veterans. We build careers to empower lives. We operate through more than 65 locations around over 20 countries in the world with the help of 55000 staffs and over 2000 global brands. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Sykes Enterprises Inc
Position: Inbound customer service representative – contact centre
No of Vacancies: 10
Salary: $20.00 per hour for 40 hours per week
Employment Type: Full time, Virtual job
Location: Prince Albert, SK
Shifts: Day, Evening, Weekend and Morning
Work setting: Retail or wholesale establishment or distribution centre
Security and safety: Criminal record should checked
Requirements:
Languages: Candidates must have knowledge of more than one language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years
Computer and technology knowledge: Candidates must have knowledge of Database software, Internet and MS Windows
Physical Requirements:
- The candidate should be able to work in fast-paced environment, work under pressure, pay attention to detail, perform repetitive tasks and maintain tight deadlines
- The candidate should have hand-eye co-ordination
Other Requirements:
- The candidate should be able to work with being focused on the client, work in a flexible environment and also work in an organized way
- The candidate should be punctual, reliable and also a team player
- The candidate should have efficient interpersonal skills and also excellent oral and written communication
Responsibilities:
- The candidate should be able to access and process information and also answer inquiries and provide information to customers
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to arrange for billing for services and maintain records and statistics
- The candidate should be able to receive and log complaints and receive payments
Benefits:
- The employees get dental plan, health care plan and vision care benefits
- The employees get to life insurance, other benefits and also Registered Retirement Savings Plan (RRSP)
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by online (along with your resume) through below mentioned details.
By Online:
Apply
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!