Leader, development and client services
City of Calgary’s Downtown Strategy department is inviting applications from suitable candidates for the position of Leader, development and client services. City of Calgary’s Downtown Strategy department focuses on revitalizing and enhancing the city’s downtown area. It develops plans to attract investment, improve infrastructure, and create vibrant public spaces. By collaborating with stakeholders and leveraging urban design principles, it drives economic growth and cultural vitality, enhancing Calgary’s competitiveness and appeal in the market. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: City of Calgary
Department: Downtown Strategy
Position: Leader, development and client services
No of Vacancies: 1
Salary: $94168.00 – $144228.00 annually
Employment Type: Full Time/Regular/Permanent
Union: Exempt
Location: 800 Macleod Trail S.E., Calgary, Alberta, Canada
Hours of work: Standard 35 hour work week
Shift: 5 day work week earning 1 day off in a 3 week cycle
Job ID: 309508
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have degree in Planning, Engineering, Real Estate, Architecture, Business, Economics or related field
Experience: Candidates should have at least 8 years of related experience including at least 2 years leading teams and/or mentoring staff
Other Requirements:
- The candidates should have formal supervisory experience and should have real estate and/or redevelopment experience
- The candidates should have public sector experience, particularly municipal government experience in a large, multi-union environment
- The candidates should have previous experience working within the context of downtown Calgary and should have existing relationships with industry members
- The candidates should align with City corporate values and have demonstrated success in building, developing, and leading strong teams, leading and managing change, developing and using metrics to improve organizational performance, deploying resources to achieve effective and efficient outcomes, and establishing and maintaining strong and positive working relationships with colleagues, clients, partners, and/or elected officials
Responsibilities:
- The candidates should be able to play a critical role in the implementation of the Greater Downtown Plan and overall downtown strategy and able to engage in direct contact with clients, ensure a timely response to queries, understand client needs, and resolve concerns to provide a high level of client service
- The candidates should be able to leverage private sector investments by providing excellence in customer service and continuously learning about the needs, interests, and strategies of real estate owners, developers, and office and retail tenants
- The candidates should be able to act as the primary liaison to downtown industry members and property owners, respond to formal requests and applications from clients, and undertake proactive outreach and networking to connect with downtown real estate interests and property owners
- The candidates should be able to support the new vision for the downtown by enabling development and advancing strategic land opportunities while leveraging cross-corporate partners in achieving common goals
- The candidates should be able to conduct both geographic area and asset class portfolio development and maintenance, including understanding activity, issues, and market trends to understand private real estate interests in the downtown and across all corporate land development processes
- The candidates should be able to work cross-corporately to facilitate relationships and collaborate with multi-disciplinary teams including the Greater Downtown Development Applications Review Team (DART), Real Estate & Development Services, Calgary Parking, and Parks
- The candidates should be able to support and optimize development approvals outcomes, including leveraging and aligning private development to complement public investments and initiatives toward the implementation of the Greater Downtown Plan
- The candidates should be able to ensure a high level of client service by building a team to be scalable, accessible, and responsive while working efficiently and delivering on client needs and able to create and manage a customer database to maintain client records and document processes
- The candidates should be able to develop customized process paths from strategy to construction to meet unique customer needs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!