Staffing & administration clerk (Sunnyside Home)

Region of Waterloo, Department of Community Services (CSD) based in Kitchener, ON is inviting applications from suitable candidates for the position of Staffing & administration clerk. The Region of Waterloo’s Department of Community Services (CSD) is committed to enhancing the well-being and quality of life for residents across the region. They works to create inclusive and vibrant communities where everyone has access to opportunities for growth and participation. The department plays a pivotal role in building a stronger, more resilient Region of Waterloo for all its residents. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: Region of Waterloo
Department: Community Services (CSD)
Division: Seniors Services (SSH)
Position: Staffing & administration clerk (Sunnyside Home)
No of Vacancies: 1
Salary: $23.58 – $25.01 Hourly
Employment Type: Temporary Full Time
Job Category: Long Term Care (Sunnyside Home)
Location: Kitchener, ON, CA
Job location: Kitchener, 247 Franklin Street N
Shift: Weekends, and Statutory holidays
Temp Contract Length: 18 Months
Hours of Work: 77.5 hours biweekly
Union: UNIFOR 1106
Grade: 003
Requisition ID/Job ID: J0224-0164

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

The candidates should be able to travel within and occasionally outside Waterloo Region
The candidates should have the ability to exercise discretion when handling confidential material

Other Requirements:

The candidates should be knowledgeable and skilled in customer service and administrative, scheduling, payroll processes, and procedures
The candidates should be knowledgeable of and able to comply with policies, procedures, collective agreement requirements, and related legislation (e.g., employment standards)
The candidates should be required to undergo a tuberculosis (TB) test and annual influenza immunization
The candidates should possess organizational and problem-solving skills to work independently to complete work, deal with competing demands in a fast-paced environment, and apply protocol and collective agreement requirements when scheduling replacement staff
The candidates should have communication and interpersonal skills to respond pleasantly and professionally to residents, the public, and staff, provide administrative support to program areas, and participate as effective team members
The candidates should have computer skills with the ability to use software such as Microsoft Office, a time and attendance management system, and an advanced scheduler
The candidates should have the ability to use multiline phone systems
The candidates should be able to read, interpret, and apply policies, procedures, and collective agreement clauses
The candidates should possess the ability to write, proofread, and edit correspondence and related documents (e.g., notices, thank you cards, minutes)
The candidates should be available to work shifts, weekends, and statutory holidays as scheduled
The candidates should be required to provide an acceptable Police Vulnerable Sector Check (Level 3)
The candidates should have the ability to support and demonstrate the Region’s values

Responsibilities:

The candidates should be able to provide reception, staffing, and administrative support to the Division, ensuring efficient operations
The candidates should be able to schedule replacement staff for scheduled and unscheduled absences at Sunnyside Home, following established protocols, collective agreements, and employment standards legislation
The candidates should be able to contact staff for upcoming shifts due to unscheduled vacancies and fill scheduled vacancies promptly and appropriately
The candidates should be able to perform reception and switchboard services for the Division, assisting residents, families, visitors, and staff, and maintaining the resident directory
The candidates should be able to monitor lobby activities, respond to inquiries, and redirect calls/messages to the appropriate resident/staff area
The candidates should be able to process paperwork related to schedule changes, including switches, statutory holidays, vacation, giveaways, lieu time, and availability
The candidates should be able to input changes to scheduled hours into a time and attendance system for verification and approval by management, ensuring accurate record-keeping
The candidates should be able to verify hours worked and submit them to the manager for approval, updating the master schedule with any changes
The candidates should be able to collect staff availability data and update the active schedule, liaising with management regarding staffing requirements
The candidates should be able to respond to staff inquiries regarding the distribution of hours, staff availability, and scheduling, providing assistance and clarification as needed
The candidates should be able to prepare staff identification badges, ensuring proper identification and security measures are in place
The candidates should be able to maintain a daily staffing roster for resident care, ensuring a full complement of staff to meet residents’ needs
The candidates should be able to provide administrative support to program areas, including fundraising activities and promotions, by printing materials, taking meeting minutes, and booking rooms as necessary
The candidates should be able to update meeting room lists/notices and process mail and faxes, as well as distribute newspapers and newsletters
The candidates should be able to maintain care and custody of keys for various areas within the Division, including vehicles, gift shops, bars, hairdressing, and tuck shops
The candidates should be able to maintain building binders for policies and procedures, ensuring easy access to important information for staff
The candidates should be able to order office supplies for the Division within guidelines or for management approval, ensuring the smooth operation of administrative tasks
The candidates should be able to occasionally contact community agencies to exchange information, fostering collaboration and communication
The candidates should be able to respond to emergency situations as outlined in policies and procedures, ensuring the safety and well-being of residents and staff
The candidates should be able to perform any related duties as assigned, demonstrating flexibility and adaptability in fulfilling Division needs

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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