Customer Service Consultant – Work From Home
Rogers is inviting applications from suitable candidates for the position of Customer Service Consultant – Work From Home. Rogers is known to put its customers first in everything we do. Our company is committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.
Job Description:
Employer’s Name: Rogers
Position: Customer Service Consultant – Work From Home
No of Vacancies: To be determined
Salary: Salary is not mentioned by employer. Approximately $25 hourly, estimated by Canadian Job Bank
Employment Type: Full-time
Location: 300 – 400 1628 Dickson Avenue(1628), Kelowna, BC
Shifts: Variable
Length of Contract: Not Applicable (Regular Positions)
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Technical Support
Requisition ID: 284720
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualification such as High School Diploma or equivalent
Experience: Candidates need a 1+ years of customer interaction in a professional role, either face to face or over the phone
Other Requirements:
- The candidate should be able to work with keeping it’s customer at first
- The candidate should be able to provide world class customer service by connecting with our customers, analyzing their needs and offering customized solutions
- The candidate should be able to receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers
- The candidate should be there when customers need to have the ability to work a flexible schedule
- The candidate should be speaking to different people from across Canada
- The candidate should be an expert in communication and listening also have a strong analytical and problem-solving skills
- The candidate should have the ability to work a flexible schedule also navigate multiple computer systems
- The candidate should have multitasking skills
Responsibilities:
- The candidate should be someone who will bring enthusiasm and a positive attitude to the work they do
- The candidate should be someone who has a deep passion to listen and genuinely want to help each person they connect with
- The candidate should be able to challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers
- The candidate should be able to foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By online:
Apply
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!