Customer Service Manager
Walmart based in Thunder Bay, ON is inviting applications from suitable candidates for the position of Customer Service Manager. Walmart serves as a major retail destination offering a diverse range of products at affordable prices. Walmart caters to the needs of residents and visitors alike in Thunder Bay. Walmart provides various shopping options such as in-store shopping, online ordering with pickup, and home delivery services. Walmart in Thunder Bay plays a vital role in providing essential goods and services to the community while supporting economic growth and development in the region. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Walmart
Position: (CAN) Customer Service Manager
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Full Time
Location: Thunder Bay, ON, CA
Job Location: 1020 Dawson Rd, Thunder Bay, ON P7B 5V1, Canada
Requisition ID/Job ID: R-1866650
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Responsibilities:
- The candidates should be able to ensure safe work processes and emergency procedures are followed, such as safe lifting techniques, cleanliness of the area, evacuations, down registers, and emergency codes
- The candidates should be able to handle customer and Associate concerns and provide guidance as required
- The candidates should be able to monitor all Front End associates ensuring proper coverage, coordinating breaks, as well as providing assistance to outlying registers
- The candidates should be able to provide training to Associates on systems and Company procedures, such as scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety
- The candidates should be able to oversee purchase, return, and exchange transactions and assist with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines
- The candidates should be able to ensure all EAS systems are functioning to standard, including Cashiers deactivating, Greeters handling issues appropriately, and completing “Failure to Deactivate” Logs
- The candidates should be able to prepare registers for opening and closing daily and support cashiers by providing change as needed, while maintaining front end cash levels and supporting the process by completing audits on register accuracy
- The candidates should be able to oversee and promote all company sponsor programs and initiatives, such as credit card service, Walmart protection plan, charity initiatives, and discount programs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!