Guest service representative – hotel
Holiday Inn Express based in Thunder Bay, ON is inviting applications from suitable candidates for the position of Guest service representative – hotel. Holiday Inn Express is a premier hotel offering comfortable accommodations and exceptional hospitality to travelers visiting the area. With modern amenities, spacious rooms, and convenient access to local attractions and businesses, Holiday Inn Express provides guests with a relaxing and enjoyable stay. Whether traveling for business or leisure, guests can enjoy complimentary breakfast, free Wi-Fi, and access to fitness facilities. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Holiday Inn Express
Position: Guest service representative – hotel
No of Vacancies: 2
Salary: $17.00 hourly for 8 to 40 hours per week
Employment Type: Permanent employment Part time leading to full time
Location: Thunder Bay, ON
Shifts: Day, Evening, Weekend, Morning
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Security and safety: Bondable
Physical Requirements:
- The candidates should have attention to detail and be able to work in a fast-paced environment
- The candidates should be able to stand for extended periods and work under pressure
Other Requirements:
- The candidates should prioritize client focus and demonstrate dependability
- The candidates should possess efficient interpersonal skills and exhibit excellent oral communication
- The candidates should demonstrate flexibility and exercise good judgment
- The candidates should be organized, demonstrate reliability, and be team players
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to register arriving guests, assign rooms, and process group arrivals and departures
- The candidates should be able to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about points of interest in the area
- The candidates should be able to process guests’ departures, calculate charges, and receive payments, balance cash, and complete related forms
- The candidates should be able to maintain an inventory of vacancies, reservations, and room assignments, follow emergency and safety procedures, and perform clerical duties such as faxing, filing, and photocopying
- The candidates should be able to answer telephones, relay messages, assist clients/guests with special needs, perform light housekeeping and cleaning duties, and provide customer service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
agm@hiexpresstbay.com
In person
1041 Carrick Street
Thunder Bay, ON
P7B 6L9
Between 09:00 a.m. and 03:00 p.m
By fax
807-346-0205
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!