Dispatcher (Work from Home)
CAA Club Group based in Winnipeg, MB, CA, R2J 0S7 is inviting applications from suitable candidates for the position of (Work from Home) Dispatcher. CAA Club Group is known as Canada’s largest automobile association. We are passionate about keeping our Members safe whether they are on the road, at home, or traveling abroad. We are known for meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. In our company, life remains fast paced, performance-driven and rewarding. We are known to value our Associates’ career growth and ongoing professional development– and we regularly recognize their achievements and outstanding results. We are known to provide stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We’re about doing what’s right and feeling good about it. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer’s Name: CAA Club Group
Position: (Work from Home) Dispatcher
No of Vacancies: To be determined
Salary: Approximately $25.00 hourly
Employment Type: Full-time
Location: (Work from Home) MB, CA
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience, the details of the same is listed below
Other Requirements:
- The candidate should have an excellent knowledge of Ontario/Manitoba roadways and highways also have an experience working in customer service
- The candidate should have a previous experience in dispatching is an asset also have a formal dispatch training from accredited training facility preferred
- The candidate should have an excellent communication skills also have demonstrated problem solving skills
- The candidate should have a strong decision-making skills also have proven multi-tasking ability
- The candidate should have a strong sense of urgency also have the ability to work independently and seek guidance when necessary
- The candidate will need a high speed internet connection and a dedicated distraction free work space or office
Responsibilities:
- The candidate should help others and pride yourself on providing exceptional customer service
- The candidate should be responsible for assigning, monitoring and executing incoming tow, battery and light service requests for our CAA Members as a work from home Dispatcher
- The candidate should be able to ensure safety of our Members is paramount also assign, monitoring and executing incoming tow, battery and light service requests
- The candidate should be able to manually assigning and routing all tow and light service request service calls to the nearest available also be able to work as a contractor while ensuring both ETA’s and cost effectiveness for both club and contractor
- The candidate should be able to ensure that any calls that must be redirected and are done so within the allotted time frame and that our standards are met also ensure the integrity and achievement of agreed service standards
- The candidate should be able to assign and monitoring the progress of calls given to contractors in the territory and rural area also clear dispatched calls from system
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!