Front desk agent
Crest Hotel based in Prince Rupert, BC, is inviting applications from suitable candidates for the position of Front desk agent. Crest Hotel provides thoughtful, gracious and lavish furnishing to it’s boarders. It provides many complementary amenities like Wifi, coffee service etc. We offer exclusive dinning services through our Waterfront Restaurant, Charley Loungh and Crest Cafe. The candidates who will get selected for the vacancy will be required to start the work as soon as possible. The vacancies refer to full time or permanent employment. The shifts the candidate has to work are yet to be determined.
Job Description:
Employer Name: Crest Hotel
Position: Front desk agent
No of Vacancies: 3
Salary: $18.47 hourly for 40 hours per week
Employment Type: Full time
Location: Prince Rupert, BC
Shifts: The shifts the candidate has to work yet to be determined
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need an experience of 1 year to less than 2 years
Physical Requirements:
- To be determined
Other Requirements:
- To be determined
Responsibilities:
- The candidate should be able to Take, cancel and change room reservations
- The candidate should be able to Register arriving guests and assign rooms
- The candidate should be able to Provide information on hotel facilities and services
- The candidate should be able to Process group arrivals and departures
- The candidate should be able to Process guests’ departures, calculate charges and receive payments
- The candidate should be able to Investigate and resolve complaints and claims
- The candidate should be able to Answer telephone and relay telephone calls and messages
- The candidate should be able to Clerical duties (i.e. faxing, filing, photocopying)
- The candidate should be able to Provide general information about points of interest in the area
- The candidate should be able to Follow emergency and safety procedures
- The candidate should be able to Handle wake-up calls
- The candidate should be able to Provide customer service
- The candidate should be able to Assist clients/guests with special needs
- The candidate should be able to Maintain an inventory of vacancies, reservations and room assignments
Benefits:
- The employees get financial benefits as per collective agreement
Company Overview:
Crest Hotel ideally situated so you can experience the best of surrounding area. The hotel delivers a refreshing combination of friendliness, professionalism and the highest level of customer service. It provides spaceous rooms with views of Prince Rupert Harbour, Prince Rupert city and surrounding mountain.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email through below mentioned details.
By Email:
scott@cresthotelbc.com
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!