GSI Online Specialist
Royal Bank of Canada (RBC), Department Of Insurance based in Mississauga, ON is inviting applications from suitable candidates for the position of GSI Online Specialist. RBC’s Insurance Department in Mississauga, ON, offers a range of insurance solutions, including life, home, auto, and health insurance. RBC ensures clients receive tailored coverage to protect their assets and loved ones. Trusted for reliability and customer satisfaction, RBC’s Insurance Department is a top choice for insurance needs. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Royal Bank of Canada (RBC)
Department: Insurance
Position: GSI Online Specialist
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Pay Type: Salaried
Employment Type: Regular
Job Category: Sales and Advisory
Location: MISSISSAUGA, ON, CA
Job Location: 6880 Financial Dr, Mississauga, ON L5N 7Y5, Canada
Work hours/week: 37.5
Schedule: Part time
Requisition ID/Job ID: R-0000081826
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have post-secondary and/or applicable work
Experience: Candidates should have 1 to 2 years experience in Insurance, preferably GSI or Group Insurance
Other Requirements:
- The candidates should have excellent organizational and multitasking skills
- The candidates should demonstrate proven verbal and written communication skills
- The candidates should possess presentation skills and techniques
- The candidates should exhibit the ability to work under tight timelines
- The candidates should be bilingual (French) as it is an asset
- The candidates should have RBCI system knowledge (Ingenium, UnderwritingPro, CCT, BIC)
- The candidates should have sound knowledge of Microsoft Office
- The candidates should be skilled in customer follow-ups within the insurance sector
- The candidates should demonstrate proficiency in Microsoft Office and multitasking
- The candidates should excel in organizing and prioritization
- The candidates should have experience in process training and possess strong written communication skills
Responsibilities:
- The candidates should be able to serve as the key contact for Plan Administrators, Advisors, Sales Representatives, and internal partners as the GSI Online Specialist
- The candidates should be able to provide superior implementation support and service during the submission process of new client business and the addition of a new product for existing clients
- The candidates should be able to proactively gather all submission document information, ensuring all necessary clarification and approvals, and resolving any outstanding questions prior to the final submission
- The candidates should be able to send the application link to new employees and complete follow-ups on all online new hires
- The candidates should be able to investigate and respond to online error inquiries regarding employees who are unable to access the GSI Online Application Tool
- The candidates should be able to review and investigate HR Validation Online Error reports to determine the cause of errors originating from the Group Portal
- The candidates should be able to provide application process training for existing clients
- The candidates should be able to manage the conversion of paper cases to the online process
- The candidates should be able to facilitate Plan Administrator training on the conversion process for non-integrated groups
- The candidates should be able to inform, encourage, and share best practices with all internal and external partners to assist in achieving a seamless online application process
- The candidates should be able to demonstrate engagement through participation in 1×1 coaching, team meetings, huddles, training, contribution to employee engagement survey action plans, and process improvement activities
Benefits:
- The candidate will get a Total Rewards program that includes flexible benefits, work/life balance, and career development programs
- The candidate will have access to investment and retirement savings plans
- The candidate will receive competitive pay and high-earning potential
- The candidate will be provided with all the tools and training necessary
- The candidate will have flexible work/life balance options
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!