Guest service representative

Grail Springs Wellness Retreat based in Bancroft, ON is inviting applications from suitable candidates for the position of Guest service representative. Grail Springs Wellness Retreat is a haven for holistic health and rejuvenation. Offering wellness retreats and spa services, Grail Springs provides a serene environment for guests to unwind, detoxify, and reconnect with themselves. With a focus on holistic healing, the retreat offers yoga sessions, meditation classes, organic cuisine, and a variety of wellness treatments. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: Grail Springs Wellness Retreat
Position: Guest service representative
No of Vacancies: 1
Salary: $17.31 to $18.88 hourly (To be negotiated) for 16 to 24 hours per week
Employment Type: Permanent employment Full time
Location: Bancroft, ON
Shifts: Flexible Hours
Transportation information: Own transportation
Work setting: Hotel, motel, resort

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Computer and technology knowledge: Central reservation system (CRS), Internet

Physical Requirements:

• The candidates should be attentive to detail and comfortable working in a fast-paced environment

Other Requirements:

• The candidates should be client-focused and demonstrate dependability
• The candidates should possess efficient interpersonal skills and exhibit excellent oral communication
• The candidates should showcase excellent written communication and demonstrate flexibility
• The candidates should be organized and reliable team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to register arriving guests, assign rooms, and provide information on hotel facilities and services
• The candidates should be able to take, cancel, and change room reservations, as well as answer telephone calls and relay messages
• The candidates should be able to process guests’ departures, calculate charges, receive payments, and provide customer service

Benefits:

• The candidates will get financial benefits as per collective agreement, gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?