Office support clerk III

City of Vancouver’s Development, Buildings, and Licensing department is inviting applications from suitable candidates for the position of Office support clerk III. City of Vancouver’s Development, Buildings, and Licensing department oversees urban development and building regulations. It manages permits, inspections, and licensing processes. By prioritizing efficiency and safety, the department supports Vancouver’s economic vitality and urban planning initiatives. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: City of Vancouver
Department: Development, Buildings and Licensing (1250)
Position: Office support clerk III
No of Vacancies: 1
Salary: $29.2 – $34.3 hourly
Employment Type: Auxiliary/Casual
Affiliation: CUPE 15 Non Pks
Location: 453 W 12th Ave, Vancouver, BC V5Y 1V4, Canada
Shift: 8:00am – 8:00pm, Including Weekends
Requisition ID: 40403

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of Grade 12 including or supplemented by related administrative and standard software courses, or an equivalent combination of training and experience
Experience: Candidates should have experience in payment processing and balancing daily to an account session and float

Physical Requirements:

• The candidates should demonstrate a proven ability to multitask a high volume workload in a fast-paced, high-functioning administrative environment with frequent interruptions and shifting priorities

Other Requirements:

• The candidates should have knowledge of dog-related issues, including various dog breeds and kennel procedures
• The candidates should possess knowledge of the Animal Control By-Law no. 9150 and the related prosecution process
• The candidates should have a working knowledge of the geography of Vancouver, including streets, parks, and schools
• The candidates should have a working knowledge of Word, Excel, and Outlook, along with the ability to work with multiple programs simultaneously
• The candidates should have previous exposure to Amanda, SAP, VanMap, Cisco, and Lagan, along with experience in the City’s accounting processes, including deposits and time entry, which is preferred
• The candidates should demonstrate excellent communication skills to deal tactfully and effectively with the public, coworkers, and supervisors
• The candidates should be preferred to have considerable related clerical experience with computerized record-keeping systems, as well as excellent organizational skills, attention to detail, effective keyboarding, and accurate data entry

Responsibilities:

• The candidates should be able to be responsible for dispatching Animal Control Officers in the field, operating a switchboard, communicating on a radio system, and performing a wide variety of clerical duties
• The candidates should be able to operate under non-standard hours of work with established hours of 8:00 am – 8:00 pm, including weekends, with unrestricted availability to work within the non-standard hours of operation being highly desirable
• The candidates should be able to prepare and process various forms and documents including dog license applications and renewals, investigative statements and reports, animal impound forms, adoption applications, and all other documents related to the department’s administrative process
• The candidates should be able to process incoming office mail and emails and attend front-line customer service and reception, including dispatch, operating a switchboard, and responding to public inquiries regarding the Animal Control Bylaw and kennel processes
• The candidates should be able to attend incoming complaints and dispatch calls for the Animal Control Officers while practicing efficiency and diplomacy
• The candidates should be able to check daily cash deposits and process all related documents and reports and able to create and maintain office files for consistent and accurate data tracking
• The candidates should be able to perform duties with little supervision and make independent decisions based on knowledge of departmental and City Policies and Procedures
• The candidates should be able to work with various departments and agencies, both internally and externally, in the City of Vancouver

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online