Receptionist – Clerk A
City of Winnipeg’s Civic Employees’ Benefits Program is inviting applications from suitable candidates for the position of Receptionist – Clerk A. City of Winnipeg’s Civic Employees’ Benefits Program manages benefits and insurance programs for City of Winnipeg employees. It provides health, dental, and retirement benefits, among others. It ensures employee well-being and satisfaction, contributing to a motivated workforce. Through its services, it fosters a positive work environment and supports the City of Winnipeg’s recruitment and retention efforts. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: City of Winnipeg
Department: The Winnipeg Civic Employees’ Benefits Program
Position: Receptionist – Clerk A
No of Vacancies: 1
Salary: $615.41 – $872.03 weekly
Employment Type: Full Time/Permanent
Employee Group: Canadian Union of Public Employees (CUPE)
Location: 317 Donald St #5, Winnipeg, MB R3B 2H4, Canada
Shift: 8:30 a.m. to 4:30 p.m. (35 hours/week)
Job ID: 124364
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have High school diploma, including completion of university entrance mathematics, or equivalent combination of training and experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should possess the ability to work under stressful conditions
- The candidates should be able to work independently with minimal supervision
Other Requirements:
- The candidates should possess strong communication and relationship building skills, demonstrating the ability to communicate and deal effectively with customers and colleagues and to exercise tact and good judgment
- The candidates should have the ability to represent WCEBP in a professional manner at all times, including respecting and maintaining confidentiality and privacy of all matters and Members
- The candidates should demonstrate excellent organization skills and the ability to meet established performance standards of productivity and quality and mathematical proficiency
- The candidates should have a working knowledge of business English, spelling, and general office procedures, including the demonstrated ability to keyboard accurately at 40 wpm
- The candidates should demonstrate the ability to follow written and oral instructions, and communicate effectively and proficiency in the use of Microsoft Office, with strong Excel and Outlook skills
- The candidates should have demonstrated acceptable attendance and job performance relevant to this position and be willing to undergo proficiency testing to determine their knowledge, skills, and abilities as they relate to the qualifications of the position. Additionally, they should be willing and able to successfully complete additional training and/or certificates relevant to this position’s duties within specified timeframes
Responsibilities:
- The candidates should be able to serve Members by welcoming and directing them appropriately, monitoring and maintaining the main telephone and electronic communications systems, processing service requests, maintaining the reception area, and providing ongoing support to the staff of WCEBP
- The candidates should be able to greet, welcome, and announce visitors and callers appropriately
- The candidates should be able to receive in-person, telephone, and email inquiries, screening and forwarding them to the appropriate individual
- The candidates should be able to maintain a safe and clean reception area by complying with policies and procedures and able to process service requests and direct Members by giving instructions
- The candidates should be able to support staff to maintain continuity of service, including documenting and communicating actions and continuing needs
- The candidates should be able to process notification of deaths by monitoring obituaries daily, corresponding with funeral homes, and recording information provided by the next of kin
- The candidates should be able to receive incoming mail and confidential documents and forward them appropriately in accordance with privacy and record-keeping policies and procedures
- The candidates should be able to monitor and update an Outlook calendar of Member appointments and other meetings
Benefits:
- The candidates will get employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!