Senior library public service assistant
City of Vancouver’s Programming and Learning department is inviting applications from suitable candidates for the position of Senior library public service assistant. City of Vancouver’s Programming and Learning department offers diverse educational and recreational programs for all ages. It provides cultural, arts, fitness and wellness activities tailored to community needs. The department partners with local organizations and uses city facilities to ensure accessible, inclusive opportunities, enhancing community well-being. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: City of Vancouver
Department: Programming and Learning
Position: Senior library public service assistant
No of Vacancies: 4
Salary: $31.56 – $37.12 hourly
Employment Type: Regular/Full Time
Affiliation:Â CUPE 391
Location: 453 W 12th Ave, Vancouver, BC V5Y 1V4, Canada
Shift: Monday, Tuesday, Wednesday and Friday
Work Schedule: Mon – Friday, 8:30am – 5:00pm, Thursday 12:00pm – 8:30pm
Requisition ID:Â 41345
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completion of an undergraduate degree from a recognized university
Experience: Candidates should have two years’ experience in a customer service environment
Physical Requirements:
- The candidates should have the ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects
- The candidates should have the ability to plan, organize, and carry out assigned duties and responsibilities with supervision
Other Requirements:
- The candidates should have completed an approved Library Technician diploma program and have 2 years of experience in a customer service environment with considerable experience demonstrated in an area such as programming, information services, collection maintenance, and community collaboration
- The candidates should have considerable knowledge of library methods, procedures, and tools applicable to the work
- The candidates should have a working knowledge of the objectives, organization, procedures, services, and resources of the Library
- The candidates should have the ability to pleasantly and effectively deliver adult programs and services
- The candidates should possess excellent oral and written communication skills
- The candidates should have the ability to participate in the maintenance of the library collection
- The candidates should possess pleasant and effective customer service skills
Responsibilities:
- The candidates should be able to work collaboratively within their team and system-wide to create a welcoming, patron-centered experience through active involvement in the design, planning, and delivery of responsive library programs and events
- The candidates should be able to assist in planning programs for adults under the guidance of a librarian and deliver them, providing instruction and support to the public on the use of digital devices, services, and accessing library resources
- The candidates should be able to understand and practice community-led approaches and represent the Library’s vision, mission, and values by demonstrating and modeling conduct that reflects the library’s policies and procedures
- The candidates should be able to be responsive and flexible, fostering social inclusion, and ensuring that patrons’ information, entertainment, and leisure needs are met at the point of need and in non-traditional ways
- The candidates should be able to be a stronger presence in the community, creating and collaborating with community partners to produce programs, events, and workshops that align with the library’s strategic plan
- The candidates should be able to work collaboratively within the PLG team to create programs, events, and workshops that represent the diverse communities in a respectful, inclusive, and accessible way
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!