Senior records officer
Carleton University’s Department of University Registrarial Services based in Ottawa, ON is inviting applications from suitable candidates for the position of Senior records officer. Carleton University’s Department of University Registrarial Services is a central hub for academic administration and student support. From course enrolment to graduation, the department ensures the smooth operation of academic processes. Tasked with managing student records, registrations, and academic policies, this department plays an important role in facilitating the academic journey of students. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Carleton University
Department: University Registrarial Services
Position: Senior records officer
No of Vacancies: 1
Salary: $79,157.00 to $86,650.00 yearly
Employment Type: Continuing/Full Time
Employee Group: CUPE 2424
Salary Level: 10PE
Job Category: Administrative
Location: Rideau Canal, Ottawa, ON, Canada
Shifts: 35 hours weekly and overtime
Job ID: J1223-0033
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Completion of 4 years of post-secondary study
Experience: Candidates should have Five years progressive, responsible experience, preferably in an educational institution
Physical Requirements:
- The candidates should demonstrate a strong understanding of the relationships and responsibilities of the Registrar’s Office with students, the academic community, other student support offices, the Office of Institutional Research, and administration
- The candidates should participate in and effectively lead teams and should have excellent organizational skills with the ability to identify and set priorities
Other Requirements:
- The candidates should have a high level of technical knowledge of the software programs that support the student information system and good general knowledge of academic policies
- The candidates should possess a thorough knowledge of all processes within the office to support the other functional areas of the office with regard to records data integrity
- The candidates should have a thorough knowledge of record processes and their impact, understanding the functionality of the systems and how they are used by staff
- The candidates should have a thorough knowledge and understanding of data collection for purposes of measuring service standards and benchmarking
- The candidates should possess the ability to exercise independent judgment and initiative to solve problems and conduct academic integrity needs on a daily basis
- The candidates should have strong written, verbal communication skills, and interpersonal skills, and be able to exercise tact, diplomacy, and discretion in working with students and clients
- The candidates should have knowledge of current university software applications, systems, and databases, as well as office software
Responsibilities:
- The candidates should be able to facilitate all administrative processing activities effectively relating to Central Academic Records, with a focus on Records Integrity, encompassing registration, graduation, biographical data, transcripts, and all matters related to student records
- The candidates should be able to develop internal control techniques to provide efficient audit trails for the Student Records Database, maintaining and developing proper procedures for the creation and archiving of hard-copy files, collection and validation of final grades, convocation data, coordinating and directing the production of University transcripts and diplomas
- The candidates should be able to collaborate with the Office of Institutional Research in the production of accurate and timely grant reports, examine and assess international student exemptions, keep the Associate Registrar informed and advised of data processing issues within the records system in general, and assist with projects
- The candidates should be able to lead effective work teams, set office processing standards, and manage the functional operations of the Office. The Senior Records Officer ensures that University rules and policies pertaining to all aspects of student records expertise exist among the Registrar Specialists
- The candidates should be able to provides advice and support in all aspects of student records to clients, including providing detailed explanation and interpretation for matters relating to university policy and procedures
- The candidates should be able to ensure team leadership, coaching, training, and ongoing development for the Registrar Specialists teams in terms of records, auditing issues, and supporting cross-functional development
- The candidates should be able to collaborate with other Senior Officers in the Registrar’s Office and The Office of Post Doctoral and Graduate Affairs on production and work schedules, cross communication, documentation, and training
- The candidates should be able to report directly to the Assistant Registrar, Central Academic Records and supporting the ongoing technical and functional development of the software systems that support transcripts and diploma production, and grade collection
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!