Admissions supervisor – recreation facility attendant II
City of Edmonton’s Community Recreation and Culture Department is inviting applications from suitable candidates for the position of Admissions supervisor. City of Edmonton’s Community Recreation and Culture Department enhances residents’ lives by offering diverse recreational and cultural programs. It manages facilities like sports arenas, community centers, and parks, providing inclusive activities for all ages. The department functions as a key player in the market by promoting community engagement, well-being, and cultural enrichment, contributing to a vibrant, connected city. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: City of Edmonton
Department: Community Recreation and Culture
Position: Admissions supervisor – recreation facility attendant II
No of Vacancies: 2
Salary: $49667.260 – $61666.990 yearly
Employment Type: Permanent/Temporary/Full time
Recruitment Consultant:Â DS/JR
Classification Title: Rec Facility Attendant II-8hrs
Union:Â CSU 52
Location: Edmonton, AB
Primary Location: Fort Edmonton Park
Shift: 40 hours per week
Job ID: 50392
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completion of the twelfth school grade with emphasis on general office practices
Experience: Candidates should have minimum of one year of experience at a Recreation Facility Attendant I level or a comparable equivalent
Physical Requirements:
- The candidates should have experience working in a cash environment
- The candidates should have experience working in a museum, cultural center, or historic site
Other Requirements:
- The candidates should be able to demonstrate knowledge in facility information and effectively seek information from a variety of sources if unsure
- The candidates should be able to use effective interpersonal techniques to de-escalate difficult situations or enhance the customer experience
- The candidates should have completed or an appropriate certificate program from an approved school or college
- The candidates should have demonstrated knowledge in implementing visual merchandising, loss prevention, cash handling, and pricing strategies and ability to communicate in a second language
- The candidates should have customer service training and familiarity with a variety of related computer software programs, including point of sale, registration software, and other facility-related computerized equipment
- The candidates should have excellent verbal and written communication skills in English and demonstrated skills in delivering training
- The candidates should have demonstrated ability using POS software and an inventory management system and ability to provide exceptional customer service
- The candidates should hold a current Standard First Aid, CPR C, and AED Certificate(s) and align with our Cultural Commitments and Leadership Competencies
- The candidates should be able to pass a Police Information Check including a Vulnerable Sector check satisfactory to the City of Edmonton
Responsibilities:
- The candidates should be able to provide direct supervision and coaching to Cashiers (RFA Is), including regular feedback, performance reviews, and wage increments
- The candidates should be able to assist in the hiring of new employees and assist with and conduct training for new and current employees
- The candidates should be able to schedule Cashiers to ensure Park operational needs are met and delegate and monitor the completion of tasks
- The candidates should be able to provide consistent and effective quality service to all customers, internal and external, over the phone, email, and in person
- The candidates should be able to collect facility admissions fees, handle cash, and prepare daily deposits
- The candidates should be able to consistently perform transactions, registrations, and bookings accurately, timely, and in accordance with established policies, procedures, guidelines, and business processes
- The candidates should be able to ensure procedures and policies are being followed by employees through regular audits as directed documenting errors and following up and support ticketing through Showclix software
- The candidates should be able to lead or assist on new or updating current projects, business processes, events, and committees and perform and complete admin duties and tasks safely, accurately, and timely
- The candidates should be able to ensure all inventoried products are reconciled and logged, including lost and found
- The candidates should be able to ensure that the front counter is ready when the facility is opened and follows opening and closing procedures and ensure workspace and area are clean and tidy
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!