Business programs and solutions specialist
City of Toronto’s Transportation Services division is inviting applications from suitable candidates for the position of Business programs and solutions specialist. City of Toronto’s Transportation Services division manages and improves the city’s transportation infrastructure, including roads, transit, cycling, and pedestrian facilities. It focuses on enhancing mobility, reducing congestion, and promoting safety for all users. It implements innovative solutions to address urban transportation challenges and improve the overall quality of life for residents and visitors. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: City of Toronto
Division: Transportation Services
Section: Business Performance
Position: Business programs and solutions specialist
No of Vacancies: 1
Salary: $93500.00 – $119274.00 yearly
Employment Type: Full time/Temporary (12 Month)
Job Category: Policy, Planning and Research
Affiliation: Non-Union
Location: Toronto, ON
Shift: Monday – Friday, 35 Hours Per Week
Job ID: 45251
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Post-secondary education in data science, engineering, information management, computer science, business/public administration or an equivalent combination of education and relevant experience
Experience: Candidates should have considerable experience with database architectures and business intelligence tools such as Tableau, SAP Analytics Cloud, Power BI
Other Requirements:
- The candidates should have extensive experience in the design and development of data visualizations and dashboards with Tableau, utilizing data from various source systems to provide data insights
- The candidates should possess extensive experience in extracting, transforming and analyzing large volume of data from operational systems, and transforming data sets into effective visualization and dashboards for decision making
- The candidates should have considerable project management experience, including planning, implementation, and post-implementation support
- The candidates should demonstrate experience in Python and SQL, and writing and tuning complex queries and possess the ability to supervise or lead others with a focus on motivating, coaching, mentoring, and developing staff
- The candidates should be adept in stakeholder management with a high level of ability to influence and negotiate outcomes effectively with a broad spectrum of diverse stakeholders
- The candidates should have well-developed written and verbal communication skills, including presentation and facilitation skills, with the ability to apply those skills using a wide range of media with numerous stakeholders including clients, community agencies, senior management, and other third-party stakeholders
- The candidates should demonstrate extensive analytical and conceptual thinking skills, with an ability to monitor and evaluate existing programs, services, business processes, and training modules in order to identify best practices and opportunities to improve service delivery through technology change and business process innovations
- The candidates should be able to prioritize multiple projects, work with cross-functional teams, set clear directions, and design terms of references and project plans
- The candidates should have a strong understanding of privacy, security, and auditing; how these can be reviewed, monitored, and enhanced with regards to systems implementation
- The candidates should have Knowledge of the Municipal Freedom of Information & Protection of Privacy Act (MFIPPA) and should be familiar with government legislation in the area of Occupational Health & Safety
Responsibilities:
- The candidates should be able to lead and support the development and management of performance measures and related innovative business and systems solutions that modernize performance management
- The candidates should be able to undertake projects, activities, and assignments pertaining to the delivery of business performance support, performance management, and business intelligence (BI) for the division, including performance measures creation, baselining, benchmarking, data process mapping, business analytics, data mining, geospatial analysis, reporting, and data visualization
- The candidates should be able to design and develop innovative business and systems solutions that improve business performance and able to generate sustainable operational efficiencies for performance management and modernize and streamline performance management processes
- The candidates should be able to prepare business cases, project charters, concept documentation, project plans, and related materials that contribute to the Transportation Services Performance Management Program, any divisional/City initiatives, and the effective use of human/fiscal/IT assets and services
- The candidates should be able to contribute to the design, development, and implementation of divisional business intelligence (BI) solutions and applications to enable division performance management and data-driven decision-making
- The candidates should be able to initiate and conduct research and analysis on opportunities to employ innovative solutions (such as BI tools) and create performance measures and KPIs to track/monitor the performance, cost, and effectiveness of service delivery
- The candidates should be able to design and implement reports, visualization tools, and dashboards in consultation with stakeholders and business representatives to allow business units to monitor and manage performance and able to conduct and document data process mapping in consultation with stakeholders and business representatives to enable the implementation of reports, visualization tools, and dashboards
- The candidates should be able to provide training to staff and performance management consultation for divisional business representatives and able to conduct research into assigned areas, ensuring that such research takes into account developments within the field, corporate policies and practices, legislation, and initiatives by other levels of government
- The candidates should be able to organize, participate, and conduct proof-of-concept initiatives with client stakeholders that will assist in the determination of adopting new processes and/or technologies and able to identify and recommend risk mitigation strategies related to major technology/business process solutions/changes
- The candidates should be able to implement detailed plans and recommend policies/procedures regarding program-specific requirements and able to coordinate with a team of staff on a project basis, ensuring effective teamwork, communication, and high standards of work quality
- The candidates should be able to provide input into assigned budgets, ensuring that expenditures are controlled and maintained within approved budget limitations and able to evaluate and make recommendations on new technology solutions, performance management methods, and business process methods and develop policies and procedures and provide training to staff
- The candidates should be able to monitor and evaluate the functionality of business intelligence (BI) applications and make recommendations for enhancements and able to prepare reports to management supporting recommendations on changes in business technology solutions, business methods, and business processes including appropriate staffing levels and resource allocation
- The candidates should be able to prepare briefing notes, policy documents, business and evaluation analysis, and communication documents as required to support the unit and able to develop and implement solutions to ensure information is available and accessible for stakeholders including Council, the public, and staff
- The candidates should be able to create and deliver presentations to internal and external stakeholders and contribute to the creation of unit work plans and able to ensure compliance with safety and security matters under Occupational Health and Safety legislation and Divisional safety and security policies, including workplace accommodations
- The candidates should be able to maintain a thorough and continuous awareness of city and divisional policies and initiatives
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!