Citizen services officer (CSO) – government services
Service Canada based in Peterborough, ON is inviting applications from suitable candidates for the position of Citizen services officer (CSO) – government services. Service Canada plays a pivotal role as the government’s primary service delivery network, providing Canadians with a wide range of services and information. Specializing in citizen services, Service Canada offers assistance with employment insurance, pension benefits, social insurance numbers, and other crucial government programs. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Management consultant
Job Description:
Employer Name: Service Canada
Position: Citizen services officer (CSO) – government services
No of Vacancies:1
Salary: $30.88 hourly for 37.5 hours per week
Employment Type: Casual employment Full time
Location: Peterborough, ON
Shifts: Day, 08:30 to 16:30
Requirements:
Languages: Candidates must have knowledge of the Bilingual Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months
Computer and technology knowledge: Database software, MS Outlook, MS Windows
Security and safety: Basic security clearance, Credit check
Physical Requirements:
- The candidates should be adaptable to a fast-paced environment, efficiently managing tasks in a dynamic setting
- The candidates should be capable of working under pressure, maintaining composure and focus during challenging situations
- The candidates should demonstrate attention to detail, ensuring precision and accuracy in their work
Other Requirements:
- The candidates should have a client focus, prioritizing customer satisfaction and building positive relationships
- The candidates should exhibit efficient interpersonal skills, fostering effective communication with clients and colleagues
- The candidates should possess excellent oral communication, conveying information clearly and persuasively, showcasing flexibility in adapting to changing client needs and varying work situations
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to determine the eligibility of persons applying for benefits, assessing their qualifications and compliance with relevant criteria
- The candidates should be capable of ascertaining facts on issues such as the reason for the loss of employment and availability for work, gathering accurate and relevant information
- The candidates should be able to answer clients’ inquiries and provide information, offering assistance and clarification on benefit-related matters
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details
Be prepared for the screening questions. Include answering the following questions while applying:
- Do you currently reside in proximity to the advertised location?