Client Service Representative
CIBC based in Toronto, ON is inviting applications from suitable candidates for the position of Client Service Representative. CIBC commands a prominent stance as a formidable Canadian financial institution, upholding a resilient presence in the market. The organization accentuates its client-centric ethos and pioneers creative banking solutions. CIBC persists as a stalwart collaborator for both individuals and enterprises, fostering financial well-being and actively contributing to the manifold facets of economic expansion. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: CIBC
Position: Client Service Representative [Hourly]-1
No of Vacancies: 1
Salary: Salary is not mentioned, $18.00-$25.00 hourly estimated salary
Employment Type: Regular
Location: Toronto, ON, CA
Job Location: Toronto-Bayview and Cummer
Schedule: Part time
Shift: Evenings and Weekends
Weekly Hours: 15
Requisition ID/Job ID: 2401588
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be able to be flexible to work banking centre hours, which may include evenings and weekends
- The candidates should be able to be flexible to work at multiple banking centres within a reasonable travel distance
Other Requirements:
- The candidate should prioritize putting our clients first, engaging with purpose to find the right solutions, and going the extra mile because it’s the right thing to do
- The candidate should be goal-oriented, motivated by accomplishing their goals, and delivering their best to make a difference
- The candidate should be passionate about people, finding meaning in relationships, and surrounding themselves with a diverse network of partners. They should connect with others through respect and authenticity
- The candidate should love to learn, being passionate about growing their knowledge and having a strong sense of curiosity
- The candidate should engage with their heart and mind, caring about people and respecting different perspectives. They should listen to and learn from the experiences of others
- The candidate should bring their real selves to work, and living our values – trust, teamwork, and accountability
- The candidate should excel in customer service
- The candidate should have proficiency in digital literacy
- The candidate should demonstrate skills in financial processing
- The candidate should be well-versed in online banking
- The candidate should contribute to organizational efficiency
- The candidate should possess strong interpersonal skills should be a characteristic of the candidate
- The candidate should be adept at teamwork
- The candidate should have effective written and verbal communication skills
Responsibilities:
- The candidates should be able to work in a fast-paced Banking Center and use their knowledge of financial services products to help clients with their day-to-day banking needs
- The candidates should be able to answering questions, assisting with transactions, or proactively connecting clients with the right team members
- The candidates should be able to help clients manage their accounts and products, focusing on the client experience and making interactions meaningful. They should connect clients to the right CIBC team members who can help them reach their goals
- The candidates should be able to listen, ask questions, and put themselves in the client’s shoes. They should act like owners by taking accountability for client issues and know when to lean on others to create a better solution together
- The candidates should be able to become technology experts, sharing their knowledge by introducing clients to CIBC’s mobile banking applications and helping them better manage their banking needs
Benefits:
- The candidate will get a benefits program
- The candidate will get a defined benefit pension plan
- The candidate will have access to an employee share purchase plan
- The candidate will get vacation offers
- The candidate will get Wellbeing support
- The candidate will have access to MomentMakers, our social, points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!