Client Service Representative
CIBC (The Canadian Imperial Bank of Commerce) based in Montreal, QC is inviting applications from suitable candidates for the position of Client Service Representative. CIBC (The Canadian Imperial Bank of Commerce) is one of Canada’s leading financial institutions, offering a wide array of banking and financial services to individuals, businesses, and organizations. With its strong presence and commitment to customer service, CIBC provides services such as personal and business banking, investment and wealth management, lending, and commercial banking solutions. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: CIBC (The Canadian Imperial Bank of Commerce)
Position: Client Service Representative
No of Vacancies: 2
Salary: Salary is not mentioned, $25.00-$30.00 hourly estimated salary
Employment Type: Part time
Location: Montreal, QC
Job Location: 343 Chabanel Ouest
Weekly Hours: 15
Job Requisition Id: 2317543
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s degree
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should engage with purpose to find the right solutions. They should go the extra mile because it’s the right thing to do
- The candidates should be motivated by accomplishing their goals and delivering their best to make a difference
- The candidates should find meaning in relationships and should surround themselves with a diverse network of partners. They should connect with others through respect and authenticity
- The candidates should be passionate about growing their knowledge and should have a strong sense of curiosity
- The candidates should care about people and should respect different perspectives. They should listen to and learn from the experiences of others
- The candidates should bring their real selves to work and should live our values – trust, teamwork, and accountability
Other Requirements:
- The candidates should be proficient in client issue resolution
- The candidates should have experience in client relationship management
- The candidates should possess a strong understanding of customer experience (CX)
- The candidates should demonstrate digital literacy
- The candidates should exhibit empathy in their interactions
- The candidates should have knowledge of financial services
- The candidates should have strong interpersonal communication skills
- The candidates should adhere to standards compliance
- The candidates should be skilled in transaction services
Responsibilities:
- The candidates should be able to work in a fast-paced Banking Center and use their knowledge of financial services products to help clients with their day-to-day banking needs
- The candidates should be able to answer questions, assist with transactions, or proactively connect clients with the right team members
- The candidates should be flexible to work banking center hours, which may include evenings and weekends. To help deliver a great client experience, the candidates should be flexible to work at multiple banking centers within a reasonable travel distance
Benefits:
- The candidates will get incentive pay, banking benefits, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and Moment Makers, our social, and points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!