Guest services desk agent (Summer)
Panorama Mountain Resort based in Panorama, BC is inviting applications from suitable candidates for the position of Guest services desk agent. Panorama Mountain Resort is a premier ski and outdoor recreation destination. It offers world-class skiing and snowboarding terrain, along with a range of winter and summer activities such as hiking, mountain biking, and golf. Its commitment to providing exceptional guest experiences and adventure opportunities solidifies its reputation as a top destination in the resort industry. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Panorama Mountain Resort
Position: Guest services desk agent (Summer)
No of Vacancies: 1
Salary: $19.00 hourly
Employment Type: Full time
Location: 2000 Panorama Dr, Panorama, BC V0A 1T0, Canada
Shift: Evenings and Weekends
Requisition ID: 1149
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have Post-secondary College/University, in relation to recreation or business hospitality
Experience: Candidates should have three years previous front desk, customer service desk experience
Other Requirements:
- The candidates should possess an extensive knowledge of activities, events, resort amenities, and surrounding area information
- The candidates should have administrative experience in systems setup
- The candidates should have experience in guest relations and cash handling
- The candidates should demonstrate intermediate to advanced computer skills in relation to Point of Sale systems, Resort ticketing program (RTP), and Microsoft applications
Responsibilities:
- The candidates should be able to be responsible for all concession sales, activities, season’s passes, and lift tickets
- The candidates should be able to actively provide guest information regarding Panorama Mountain Resort – events, services, facilities, and assist guests in booking winter activities
- The candidates should be able to have lots of energy and be more than happy to help as needed within the Guest Service Department
- The candidates should be able to perform open & closing procedures of the Guest Services Desk
- The candidates should be able to book concessions, activities, and special events for Panorama guests
- The candidates should be able to process season’s passes and daily lift ticket sales and adjustments
- The candidates should be able to provide ongoing communication between shifts, with supervisors, and with concessions, ensuring all methods of communication are correct and updated regularly
- The candidates should be able to be accountable for department area daily maintenance of grounds, equipment & amenities
- The candidates should be able to help out as needed with tasks within the Guest Services dept
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!