Information technology (IT) support technician
Pioneer I.T. Solutions Inc based in Calgary, AB is inviting applications from suitable candidates for the position of Information technology (IT) support technician. Pioneer I.T. Solutions Inc is a leading technology solutions provider catering to businesses of all sizes. Specializing in cutting-edge IT services and support, the company offers a comprehensive suite of solutions, including network management, cybersecurity, and cloud computing. With a commitment to innovation and customer satisfaction, Pioneer I.T. Solutions Inc helps businesses optimize their technology infrastructure for peak performance and security. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Pioneer I.T. Solutions Inc
Position: Information technology (IT) support technician
No of Vacancies: 1
Salary: $18.00 hourly for 30 to 40 hours per week
Employment Type: Permanent employment Full time
Location: Calgary, AB
Shifts: Day, Weekend, Overtime
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Networking hardware, extranet, internet, servers, web service design, database software, data analysis software, MS Office, SQL, spreadsheet, and XML
Physical Requirements:
- The candidates should be able to thrive in a fast-paced environment
- The candidates should be capable of working under pressure to meet tight deadlines
- The candidates should be adept at handling repetitive tasks
- The candidates should have attention to detail
- The candidates should be comfortable with a combination of sitting, standing, and walking
- The candidates should be proficient in tasks requiring bending, crouching, and kneeling
Other Requirements:
- The candidates should demonstrate accuracy and excellence in written communication, possessing efficient interpersonal skills and strong time management abilities
- The candidates should have a strong focus on client satisfaction, exhibit initiative in their responsibilities, and function well as team players
- The candidates should have excellent oral communication abilities, exercise good judgment in decision-making, and be organized in their work
- The candidates should have the ability to multitask effectively
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- The candidates should be able to consult user guides, technical manuals, and other documents to research and implement solutions
- The candidates should be able to provide advice and training to users in response to identified difficulties
- The candidates should be able to collect, organize, and maintain a problems and solutions log for use by other technical support analysts
- The candidates should be able to participate in the redesign of applications and other software
- The candidates should be able to supervise other technical support workers in this group
- The candidates should be able to provide business systems, network, and Internet support to users in response to identified difficulties
- The candidates should be able to set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- The candidates should be able to provide customer service
- The candidates should be able to perform web-server backup and recovery operations.
Benefits:
- The candidates will get parking available
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Job reference number “1075”) through the below-mentioned details
By email
info@pioneeritsolutions.ca
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!