Technical Writer Co-Op
Ericsson based in Mississauga, ON is inviting applications from suitable candidates for the position of Technical Writer Co-Op. Ericsson maintains a distinguished standing as a global leader in telecommunications technology and services. The company plays a pivotal role in propelling advancements in communication networks on a worldwide scale. Contributing significantly to Ericsson’s expertise in 5G technology, wireless communication, and network infrastructure, the company’s site serves as a crucial hub. This location spearheads technological advancements that shape the digital future. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Cashier/Customer experience associate
Job Description:
Employer Name: Ericsson
Position: Technical Writer Co-Op
No of Vacancies: 1
Salary: Salary is not mentioned, $30-$35.00 hourly estimated salary
Employment Type: Full Time
Location: Mississauga, ON, CA
Schedule: Full Time
Duration: 4, 8 or 12 months
Requisition ID/Job ID: 742878
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completed at least one year of a university degree in Technical Communication, English (Language, Rhetoric, or Literature), Journalism, or a similar field
Experience: Candidates should have considerable experience in the relevant field
Other Requirements:
- The candidates should possess excellent skills in using Microsoft products including Word, PowerPoint, Excel, Outlook, Teams, and Windows 10/11
- The candidates should demonstrate creative skills to develop and integrate different content from various sources in text, graphics, and other digital formats
- The candidates should have some knowledge of industry-standard technical writing tools (such as Arbortext XML Editor, Tag-based editing tools, Schema ST4 CMS, Oxygen XML editor, desktop publishing tools, MS Visio, Acrobat, Ixiasoft DITA CMS, etc.)
- The candidates should possess some knowledge of technical communication and documentation standards, such as DITA
- The candidates should have some knowledge of markup languages such as XML and HTML, as well as JavaScript, Java, and UNIX
- The candidates should understand the concept of Business Support Systems (BSSs) such as catalog management systems and order management systems
- The candidates should grasp the concept of client-server technology, databases, and Database Management Systems (DBMS)
- The candidates should have a desire to work within cross-functional teams (analysts, testers, developers, and writers) to assimilate documents from multiple authors into a single deliverable
- The candidates should possess outstanding English written and oral communication skills, especially in technical writing
- The candidates should exhibit excellent computer skills, especially with word processing, spreadsheet, presentation, email, other authoring tools, document handling tools, and graphics software
Responsibilities:
- The candidate should be able to work in the Development Group (DG) Customer Partner Engagement (CPE) and collaborate alongside the documentation team to deliver product documentation for the software products Ericsson Catalog Manager (ECM) and Ericsson Order Care (EOC)
- The candidate should be able to learn innovative software products, software development processes, and technical writing tools
- The candidate should be able to perform product documentation release tasks, such as building, uploading, publishing, and verifying documentation library
- The candidate should be able to answer Trouble Reports (TRs) to correct and update documentation for software or documentation defects
- The candidate should be able to collaborate with other Technical Writers (TWs) to work on documentation improvement tasks in various formats, including audio and video
- The candidate should be able to gather technical information from Subject Matter Experts (SMEs) and TWs to produce documentation in an Agile-based environment
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!