Client Service Representative – Casual

CIBC based in Saskatoon, SK is inviting applications from suitable candidates for the position of Client Service Representative. CIBC positions itself as a noteworthy financial entity in Canada, sustaining a robust presence in the marketplace. It delivers an extensive array of financial offerings, spanning from home mortgages to diverse investment choices. CIBC stands as a dependable collaborator for both individuals and businesses, nurturing economic well-being and actively playing a role in fostering growth. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: CIBC 
Position: Client Service Representative – Casual
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Temporary (Fixed Term)
Location: Saskatoon, SK, CA
Job Location: 201-21st Street East
Schedule: Part time
Weekly Hours: 1
Requisition ID/Job ID: 2321180

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

• The candidate should be able to work banking in center hours, including evenings and weekends
• The candidate should be able to to work at multiple banking centers within a reasonable travel distance

Other Requirements:

• The candidate should put our clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
• The candidate should be goal-oriented, motivated by accomplishing their goals, and delivering their best to make a difference
• The candidate should be passionate about people, finding meaning in relationships, and surrounding themselves with a diverse network of partners. They should connect with others through respect and authenticity
• The candidate should love to learn, being passionate about growing their knowledge and having a strong sense of curiosity
• The candidate should engage with their heart and mind, caring about people and respecting different perspectives. They should listen to and learn from the experiences of others
• The candidate should bring their real selves to work, and living our values – trust, teamwork, and accountability
• The candidates should excel in client issue resolution
• The candidates should demonstrate proficiency in client relationship management
• The candidates should prioritize providing an exceptional customer experience (CX)
• The candidates should possess digital literacy skills relevant to their role
• The candidates should exhibit empathy in their interactions with clients
• The candidates should have experience in financial services
• The candidates should excel in interpersonal communication
• The candidates should adhere to standards compliance in their work
• The candidates should have expertise in transaction services

Responsibilities:

• The candidates should be able to work in a fast-paced Banking Center and use their knowledge of financial services products to help clients with their day-to-day banking needs
• The candidates should be able to answer questions, assist with transactions, and proactively connect clients with the right team members, serving as the first line of support as clients work towards their financial goals
• The candidates should be able to engage with clients, helping them manage their accounts and products, with a focus on creating a meaningful client experience. They should connect clients to the right CIBC team members who can assist them in reaching their financial goals
• The candidates should be able to be adept at problem-solving, actively listening to clients, asking questions, and empathizing with their needs. They should act like owners by taking accountability for client issues and collaborate with others to create better solutions
• The candidates should be able to leverage technology and become experts in it. They should share their knowledge by introducing clients to CIBC’s mobile banking applications, assisting them in better managing their banking needs

Benefits:

• The candidate will have access to banking benefits
• The candidate will be part of a benefits program
• The candidate will be enrolled in a defined benefit pension plan
• The candidate will have the opportunity to participate in an employee share purchase plan
• The candidate will receive a vacation offering
• The candidate will have access to wellbeing support
• The candidate will benefit from MomentMakers, our social, points-based recognition program

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

 

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

Check the latest available jobs in Canada