Coordinator staff services (labour relations)

City of Toronto’s Fire Services, Fire Services Administrative Services Organization is inviting applications from suitable candidates for the position of Coordinator staff services. City of Toronto’s Fire Services Administrative Services Organization supports Toronto Fire Services by managing key administrative functions. It provides budgeting, human resources, procurement, and records management services. The organization streamlines processes to enhance emergency response and public safety. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: City of Toronto
Organization: Fire Services, Fire Services Administrative Services
Position: Coordinator staff services (labour relations)
No of Vacancies: 2
Salary: $86716.00 – $112255.00 yearly
Employment Type: Full time/Permanent/Temporary
Affiliation: Non-Union
Job Category: Human Resources
Location: Toronto, ON, CA
Shift: 35 hours per week, Monday to Friday
Job ID: 53228

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of post-secondary education
Experience: Candidates should have experience conducting workplace investigations and bringing them to a successful conclusion

Physical Requirements:

  • The candidates should have the ability to work positively within a diverse environment and highly developed customer service skills and the ability to deal with people in difficult situations
  • The candidates should have good interpersonal skills and the ability to interact positively and effectively with all levels of staff and the public in a professional, respectful, and civil manner
  • The candidates should have the ability to work with minimal supervision as part of a larger team and make sound, independent judgment calls while knowing when to seek counsel and advice
  • The candidates should have excellent organizational skills with the ability to handle multiple priorities and meet deadlines in a fast-paced environment

Other Requirements:

  • The candidates should have a relevant discipline or an equivalent combination of education and experience
  • The candidates should have considerable experience preparing comprehensive reports and professional presentation material
  • The candidates should have considerable experience researching and addressing complaints, human rights issues, and other work-related matters
  • The candidates should have considerable experience researching and resolving issues related to performance management, attendance management, and other labor relations matters
  • The candidates should have experience related to attendance management, permanent, temporary accommodations, and return-to-work processes
  • The candidates should have strong analytical and problem-solving skills, strong written and verbal communication skills
  • The candidates should be proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint

Responsibilities:

  • The candidates should be able to conduct workplace investigations, research and address complaints, human rights issues, and other work-related matters and assist with research and resolution of grievances, issues, and labour relations matters
  • The candidates should be able to ensure compliance with Collective Agreement requirements and Toronto Fire Service policies to support equitable and safe return-to-work processes
  • The candidates should be able to engage with stakeholders, including TFS employees, L3888 Executive members, TFS management, Employee Health, Employee Relations, Human Resources, and the Chief Medical Officer, to investigate and determine courses of action
  • The candidates should be able to provide consultation to management in addressing performance management issues, attend monthly meetings to administer Return to Work case management in collaboration with relevant stakeholders
  • The candidates should be able to consult on issue resolutions and problems for all levels of management, employees, union representatives, and the Workplace Safety and Insurance Board, arrange Return to Work accommodations, including follow-up and documentation of work limitations, provide consultation to management regarding attendance management
  • The candidates should be able to administer the attendance management program, including analysis and follow-up across Fire Prevention Divisions, ensure the maintenance and confidentiality of medical information, produce and disseminate statistical reports for TFS management
  • The candidates should be able to administer processes for receiving return-to-work medical information, assessing it, determining necessary actions, and implementing plans to facilitate safe and early returns from sick leave, LTD, or WSIB
  • The candidates should be able to maintain case management files, schedule station personnel for meetings, and notify relevant departments to ensure effective program performance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

Official Notification

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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