Customer service clerk

AM PM CLEANING SERVICES INC. based in Moncton, NB is inviting applications from suitable candidates for the position of Customer service clerk. AM PM Cleaning Services Inc. is a reputable cleaning company dedicated to providing professional and reliable cleaning solutions for residential and commercial properties. Specializing in comprehensive cleaning services, AM PM Cleaning offers a wide range of options tailored to meet the unique needs of each client. From routine maintenance cleaning to deep cleaning and specialized services, their experienced team ensures that every corner is thoroughly cleaned and sanitized. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Digital marketing co-ordinator

Job Description:

Employer Name: AM PM CLEANING SERVICES INC.
Position: Customer service clerk
No of Vacancies: 1
Salary: $18.50 hourly for 30 hours per week
Employment Type: Permanent employment Full time
Location: Moncton, NB
Shifts: Weekend, Overtime, Morning
Work setting: Urban area, business sector
Supervision: 1 to 2 people

Requirements:

Languages: Candidates must have knowledge of the English Language and must be bilingual
Education: Candidates need standard educational qualifications such as Bachelor’s degree
Experience: Candidates should have experience of 1 to less than 2 years
Area of specialization: Interactive/new media, Communications
Area of work experience: Community service organization
Computer and technology knowledge: MS Excel, MS Outlook, MS Windows, MS Word, MS PowerPoint, MS Office, LinkedIn, Zoho CRM
Own tools/equipment: Cellular phone, Computer, Internet access
Credentials: Courses, Licenses, Certificates, Memberships, CPR Certificate

Physical Requirements:

  • The candidates should possess strong attention to detail and be able to thrive in a fast-paced environment, with the flexibility to work overtime when required and perform well under pressure

Other Requirements:

  • The candidates should demonstrate punctuality, prioritize client focus, and possess efficient interpersonal skills, excellent oral and written communication abilities, as well as organizational skills
  • They should be reliable team players, capable of multitasking, and dependable, with a commitment to honesty and a quick learning ability

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidate should be able to produce informational materials effectively to increase awareness of services available, ensuring accuracy and clarity in content
  • The candidate should be able to assist in the preparation of brochures, reports, newsletters, and other material, adhering to branding guidelines and deadlines
  • The candidate should be able to co-ordinate special publicity events and promotions, including planning logistics and coordinating with relevant stakeholders
  • The candidate should be able to address customers’ complaints or concerns promptly and professionally, seeking resolution to maintain customer satisfaction
  • The candidate should be able to answer inquiries and provide information to customers, demonstrating knowledge of services offered and excellent communication skills
  • The candidate should be able to arrange for billing for services accurately and efficiently, ensuring proper documentation and compliance with procedures
  • The candidate should be able to explain the type and cost of services offered clearly and comprehensively, addressing any questions or concerns from clients
  • The candidate should be able to order office supplies and maintain inventory, ensuring adequate stock levels for smooth operations
  • The candidate should be able to perform general office duties as required, including filing, data entry, and managing correspondence
  • The candidate should be able to receive and log complaints accurately, documenting details for further investigation or resolution
  • The candidate should be able to receive payments from clients, processing transactions securely and providing receipts as needed

Benefits:

  • The candidates will get other benefits such as free parking available, learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, include this reference number in your application form CSC202240414) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you available for shift or on-call work?
  • What is the highest level of study you have completed?
  • What is your current level of study?

 

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