Customer service agent

Gagnon Frères is inviting applications from suitable candidates for the position of Customer service agent. Gagnon Frères is a family business in business since 1904 in the retail sector and is one of the largest furniture retailers with 7 stores in Quebec. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Gagnon Frères is inviting applications from suitable candidates for the position of Customer service agent. Gagnon Frères is a family business in business since 1904 in the retail sector and is one of the largest furniture retailers with 7 stores in Quebec. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Gagnon Frères
Position: Customer service agent
No of Vacancies: 2
Salary: $17.00 hourly for 37.5 hours per week
Employment Type: Full time
Location: 1460 Boulevard Talbot, Chicoutimi, QC G7H 4C2 and Jonquière, QC G7X 0P1
Shifts: Day, Evening, Morning

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates must need standard educational qualifications such as a secondary (high) school graduation certificate
Experience: Candidates must need 1 year to less than 2 years of experience
Work Setting: Retail/wholesale establishment/distribution centre
Computer and Technology Knowledge: Database software, Internet, MS Excel, MS Windows, MS Word
Security and Safety: Criminal record check

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to do attention to detail

Other Requirements:

  • The candidate should be punctual
  • The candidate should be client focus
  • The candidate should have effective interpersonal skills
  • The candidate should have excellent oral communication
  • The candidate should have excellent written communication
  • The candidate should be flexible
  • The candidate should be organized
  • The candidate should be reliable
  • The candidate should be a team player

Responsibilities:

  • The candidate should be able to access and process information
  • The candidate should be able to address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers
  • The candidate should be able to arrange for billing for services
  • The candidate should be able to arrange for refunds and credits
  • The candidate should be able to explain the type and cost of services offered
  • The candidate should be able to issue receipts and other forms
  • The candidate should be able to perform general office duties
  • The candidate should be able to receive and log complaints
  • The candidate should be able to receive credit and employment applications
  • The candidate should be able to sell merchandise

Benefits:

  • The employees get to work in a well-known company
  • The employees get to work in a natural environment
  • The employees get to learn advanced laborer techniques
  • The employees get paid leaves and sick leaves benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with your resume) through below mentioned details.

By Email
rh@gagnonfreres.ca

 

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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