Personal Banking Associate
TD Bank based in Sault Ste Marie, ON is inviting applications from suitable candidates for the position of Personal Banking Associate. TD Bank is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: TD Bank
Position: Personal Banking Associate
No of Vacancies: 3
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Temporary
Time Type: Full Time
Job Category: Retail Banking – Customer Service
City: Sault Ste Marie, ON
Work Location: 44 Great Northern Road Retail
Workplace Model: Onsite
Hours: 37.5
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should be high school graduates or should have an undergraduate degree or equivalent
Experience: Candidates should have 1 year of relevant experience
Physical Requirements:
- The candidates should be self-starters who work independently in a dynamic work environment, showcasing strong administration, organizational, planning, and time management skills
- The candidates should be dynamic, diligent, and effective influencers with a can-do attitude, capable of exercising initiative and handling multiple tasks and changing priorities
Other Requirements:
- The candidates should demonstrate proficiency in using MS Office (Word, Excel, and Outlook), branch software, and the internet
- The candidates should possess knowledge of banking solutions and processes to advise customers effectively
- The candidates should be strong communicators with established customer experience skills, able to effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner
Responsibilities:
- The candidates should be able to engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- The candidates should be able to understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgment in confidential matters
- The candidates should be able to build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
- The candidates should be able to support the frontline staff with scheduled cash and non-cash transactions, resolve critical issues, and report non-standard matters to management
- The candidates should be able to recommend improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellence
- The candidates should be able to participate in the timely and accurate completion of business processes and procedures
- The candidates should be able to ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- The candidates should be able to help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectives
Benefits:
- The candidates will get a base salary, variable compensation, and several other key plans such as health and well-being benefits, including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!